Staff Hardware Operations Program Manager

Posted 2 Days Ago
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San Francisco, CA
In-Office
182K-228K Annually
Expert/Leader
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Software • Biotech • Design
The Role
The Staff Hardware Operations Program Manager will lead hardware product delivery, collaborating with various teams to ensure quality and efficiency in supply chain operations.
Summary Generated by Built In

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 

We’re seeking a talented Staff Hardware Operations Program Manager to join our NPI Supply Chain team and help us deliver the best in class HW products to our members.

The position would be a leader on the team, tackling complex challenges and programs. The role requires the ability to work effectively with our supply chain team, engineering, and other cross-functional teams, as well as contract manufacturers and suppliers. This position requires exceptional communication skills, strong analytical and problem solving skills, as well as the ability to understand and combine large amounts of information and arrange them to clear, actionable, tasks and drive them to completion in a dynamic environment with competing or changing priorities.


This is a US Hybrid role, candidates must be based in the San Francisco Bay Area and able to come into the office 3 days per week.


What you will do:

  • Drive Supply Chain readiness for our Hardware products and ensure program delivery on schedule, scale, cost, and quality
  • Partner closely with Engineering, Design, Supply Chain, and Product Management teams to meet deadlines and drive product readiness
  • Create, develop, and manage relationships with our Contract Manufacturers and various suppliers
  • Provide regular program status updates to executive leadership
  • Lead strategic decision making, such as supplier down selections and launch strategy and timing
  • Build reliable ramp plans based on supply simulations
  • Identify and manage improvements around the supply chain in cost, quality, efficiency and output
  • Identify, manage and mitigate risks for both internal and external teams - drive to resolution with high quality decision making and by exhibiting ownership, sense of urgency and world class execution
  • Proactively address issues and obstacles that impact program deliverables
  • Support internal teams with timely and actionable feedback on manufacturing feasibility and supplier selection
  • Create and maintain comprehensive program documentation - keep all work streams within the supply chain on track and moving towards a common goal

We would love to have you on our team if you have:

  • 10+ years of experience working in a Hardware Operations Program Manager, Technical Program Manager or a similar role, delivering hardware products to customers in complex environments at large scale
  • Experience leading programs in all stages of the product lifecycle
  • Experience working with all Hardware engineering disciplines: Electrical, Mechanical, Industrial Design as well as Supply chain disciplines such as: Sourcing, Manufacturing, Quality, Logistics, Supply and Demand Planning
  • Ability to travel internationally and domestically 30% of the time
  • Superb interpersonal and communication skills, with the ability to collaborate and influence effectively across different work streams to drive absolute excellence
  • Passion for excellence coupled with the endless drive to learn and inspire the teams to deliver and drive continuous improvements
  • Comfortable speaking with all audiences and the ability to adapt complex challenges into tangible solutions

Benefits 

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

  • Competitive salary and equity packages
  • Health, dental, vision insurance, and mental health resources
  • An Oura Ring of your own plus employee discounts for friends & family
  • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
  • Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

  • San Francisco Base Salary Range: $182,000 - $228,000

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

  • Our jobs are listed only on the ŌURA Careers page and trusted job boards.
  • We will never ask for personal information like ID or payment for equipment upfront.
  • Official offers are sent through Docusign after a verbal offer, not via text or email.

Stay cautious and protect your personal details.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Top Skills

Engineering
Hardware Operations
Product Management
Supply Chain Management
Technical Program Management
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The Company
HQ: Oulu
850 Employees
Year Founded: 2013

What We Do

Oura is an award-winning and fast-growing startup that helps people track all stages of sleep and activity using the Oura Ring and connected app. By providing daily feedback and practical steps to inspire healthy lifestyles, we've helped hundreds of thousands of people improve their sleep, understand their bodies, and transform their health. We’re on a mission to empower every person to own their inner potential, and we’re seeking talented individuals to join us on our journey.

JOIN THE OURA TEAM

Oura is full of skilled experts and we’re known to share a good laugh every now and then. We always strive to learn more and dig deeper into our research and analytics, to stay engaged and creative in everything we do. We respect our partners, privacy and the scientific method.

We are a multi-disciplinary team of over 100 experts in hardware engineering, software development, machine learning, bioscience, sleep, industrial and UX design, production, marketing and customer experience.

Oura Health Ltd.’s HQ and major manufacturing facilities are located in Oulu, Finland. Other locations include Helsinki and San Francisco.

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