The Role
The role involves performing transactions, achieving sales targets, assisting customers, handling inquiries, and building long-term customer relationships in a bank setting.
Summary Generated by Built In
Job Responsibilities:
- Perform all transactions in compliance with the Bank’s guidelines and policies;
- Focus and achieve individual targets while understanding and assisting team sales targets;
- To up-sell foreign exchange currencies and promote remittance via CIMB;
- Assist current and potential customers in their banking needs;
- Attend customer requests, inquiries, problems and complaints;
- Develop and build long-term relationship with customers;
- Manage offsite BDC whenever required.
Job Requirements:
- Diploma holders in any discipline.
- SPM holders with minimum 2 years of related experience, preferably in retail sales or customer service, are encouraged to apply.
- Excellent communication and customer-handling skills
- Must be willing to work on shift hours.
- Fresh graduates are encouraged to apply.
Skills Required
- Diploma holders in any discipline
- Minimum 2 years of related experience in retail sales or customer service
- Excellent communication and customer-handling skills
- Willingness to work on shift hours
- Fresh graduates encouraged to apply
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The Company
What We Do
CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks. We are headquartered in Kuala Lumpur, Malaysia and offer consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products and services. As the fifth largest banking group in ASEAN, we have over 36,000 staff in 16 locations across ASEAN, Asia and beyond. CIMB Bank and CIMB Islamic Bank are members of PIDM.
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