Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Staff (Cloud Backend) Engineer
As part of our Connectivity Services team within Product Engineering, you will play a critical role in architecting and building highly scalable, high-performance backend systems that power our connectivity services products. This is a Staff, Individual Contributor role based in the US (East Coast/Midwest preferred) and is a full-stack backend engineering role spanning microservices, APIs, real-time and batch data pipelines, and distributed cloud architecture & development.
Responsibilities
- Architecture & Distributed Systems: Architect and build large-scale cloud-distributed systems including microservices, streaming and batch data pipelines, and databases, operating at scale (tens of millions of locations, not small-scale systems).
- API Development: Design, implement, and maintain RESTful and gRPC APIs powering internal and external applications.
- Cloud Microservices: Architect and deploy scalable microservices on AWS and GCP using Kubernetes and modern DevOps practices.
- Data Pipelines: Build both real-time/streaming and offline/batch data pipelines, ensuring data accuracy, performance, and observability. Build Machine Learning pipelines to produce actionable insights that can feed into algorithms and Agentic software.
- Legacy + New Architecture: Support and maintain the existing production stack while contributing to and helping shape the new cloud architecture.
- Technical Leadership: Technically lead and mentor a small team, including guiding junior engineers on architecture and implementation.
- Collaboration: Partner with cross-functional squad members and peer staff/senior engineers to deliver features end-to-end, from concept to production.
- System Reliability: Optimize services for scalability, resilience, and high availability.
- Engineering Excellence: Contribute to architecture discussions, enforce coding standards, and drive best practices in CI/CD, testing, and monitoring.
- Security: Embed security and compliance into backend systems and data workflows.
Qualifications
- 5–8 years of professional software engineering experience.
- Proven, hands-on experience building and operating large-scale cloud-distributed systems
- Strong proficiency in Go and Python.
- Demonstrated experience technically leading a small team and mentoring junior engineers on architecture and implementation.
- Strong communication skills
- Proven experience with distributed systems, microservices, and event-driven architectures.
- Fundamental understanding of computer networking (including Wi-Fi), operating systems, and databases.
- Hands-on expertise in AWS (primary cloud) and container orchestration (Kubernetes, Docker); GCP experience a plus.
- Experience with real-time streaming (Kafka/Pulsar) and batch data pipeline frameworks (e.g., Spark).
- Experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, Cassandra, DynamoDB).
- Solid knowledge of CI/CD pipelines, testing frameworks, and observability tools (Grafana, Prometheus, ELK).
- Comfortable in a fully remote, globally distributed team as this role requires daily overlap with teammates in various geographies.
- Strong problem-solving skills and the ability to thrive in an agile, squad-based environment; focused on technical/architectural decision-making rather than business-facing work.
Nice to Have
- Scala experience (legacy stack).
- Experience with caching layers, distributed storage, and message queues.
- Familiarity with AI-powered developer tools such as ChatGPT, Claude, Cursor, GitHub Copilot, or similar to boost productivity.
- Contributions to open-source projects or personal projects showcasing backend innovation.
We are unable to offer sponsorship at this time. Total Compensation package would include: anticipated base compensation range of $150,000 – $170,000 + up to 15% bonus + equity + benefits. Benefits include a 401k plan with company match, basic life insurance, and unparalleled health, dental, vision and other benefits and perks. Please see here for more details.
An employee's base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.
#RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Skills Required
- 5-8 years of professional software engineering experience.
- Proven, hands-on experience building and operating large-scale cloud-distributed systems.
- Strong proficiency in Go and Python.
- Demonstrated experience technically leading a small team and mentoring junior engineers.
- Proven experience with distributed systems, microservices, and event-driven architectures.
- Fundamental understanding of computer networking (including Wi-Fi), operating systems, and databases.
- Hands-on expertise in AWS and container orchestration (Kubernetes, Docker).
- Experience with real-time streaming (Kafka or Pulsar) and batch data pipeline frameworks (e.g., Spark).
- Experience with SQL and NoSQL databases (PostgreSQL, MongoDB, Cassandra, DynamoDB).
- Solid knowledge of CI/CD pipelines, testing frameworks, and observability tools (Grafana, Prometheus, ELK).
- Strong communication skills and comfort working on a fully remote, globally distributed team.
- Embed security and compliance into backend systems and data workflows.
- GCP experience.
- Scala experience (legacy stack).
- Experience with caching layers, distributed storage, and message queues.
- Familiarity with AI-powered developer tools (ChatGPT, Copilot, etc.).
- Contributions to open-source projects or personal backend projects.
What We Do
The world’s first SaaS experience platform for Communications Service Providers. At Plume, we believe that technology isn't about moving faster. It's about making moments better. Which is why we've brought relentless focus to understanding the digital lifestyles people want to live, the spaces where they play out, and innovating ways to make digital experiences blossom. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And Service Providers get robust back-end applications for unprecedented visibility and support. Our goal is simple: to keep you in the flow with any experiences you turn on. And to help you fill the spaces that matter to you with all kinds of wonderful. With a bias for action and love for breaking molds, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We constantly challenge ourselves to think in ways that other companies don't, and work to do what should be done (rather than what can). It’s how we've assembled a team of world-class engineers, thinkers, and doers. And it’s how we’re reinventing what’s possible every day. We believe that the core competitive advantage in the over-the-top era resides in the ability to create new services at high cadence, deploy them at massive scale, and to orchestrate through a common data set. Our flexible, cloud-controlled platform paired with an open-source software stack decouples service creation and delivery from dependence on proprietary hardware.
