Staff Engineer - SRE

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The SRE Staff Engineer position is responsible for leading the technical needs across the myPBM organization. The position is accountable to help us drive reliability, scalability, and performance of our systems.

As a key member our SRE team you will work with software engineers, DevOps, and infrastructure teams to ensure our services are highly available and resilient. You will help develop automation, monitoring, and incident response strategies to improve our overall system health. The person will work closely with senior leaders to ensure that investments are aligned to the Enterprise strategic goals.

*This role is hybrid, we are not considering remote at this time.

What you will do:

• System Reliability & Performance: Ensure the availability, reliability, and performance of critical services through proactive monitoring, capacity planning, and performance tuning.  

• Observability & Monitoring: Design, implement, and maintain observability solutions using tools such as AppDynamics, Splunk, Prometheus, Grafana, or Open Telemetry.  

• Incident Management: Lead incident response efforts, perform root cause analysis (RCA), and drive post-mortem processes to improve system reliability.  

• Automation & Infrastructure as Code (IaC): Develop automation to reduce manual operational tasks using Terraform, Ansible, or Kubernetes.  

• CI/CD & Deployment Pipelines: Work closely with development teams to enhance deployment strategies and improve continuous integration/continuous deployment (CI/CD) workflows.

• Cloud & Kubernetes Operations: Manage and optimize cloud infrastructure (AWS, Azure, or GCP) and container orchestration platforms (Kubernetes, Docker).  

• Security & Compliance: Implement best practices for security, compliance, and cost optimization in cloud environments.  

• Collaboration & Mentorship Partner with engineering teams to instill reliability principles and mentor junior SREs.  

Required Qualifications

5+ years of experience in Site Reliability Engineering, DevOps, or Software Engineering with a focus on reliability including teh following:

•  Experience with observability tools such as AppDynamics, Splunk, Datadog, New Relic, or Prometheus

• Strong coding skills in Python, Go, Bash, or similar languages for automation.

•  Hands-on experience with Kubernetes, Docker, and microservices architectures.

• Proficiency in cloud platforms like AWS, Azure, or GCP, with strong knowledge of cloud networking and security.  

• Expertise in CI/CD tools like Jenkins, GitHub Actions, ArgoCD, or Spinnaker.  
  Familiarity with configuration management tools such as Terraform, Ansible, or Puppet.  

• Experience with incident management, SLOs, and error budgets.

Preferred Experience

• Strong problem-solving skills and a passion for improving reliability and performance.

• Troubleshooting and Guidance: Apply deep technical expertise to troubleshoot issues, provide guidance to the development team, and drive the resolution of technical challenges.

• DevOps Certification a plus

Education

Bachelor's in a STEM field or equivalent experience, Master's in STEM field preferred

Pay Range

The typical pay range for this role is:

$118,450.00 - $260,590.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/05/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.