Staff Engineer SRE

At Coupang we are building the future of ecommerce. Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry fromthe ground up. We exist to wow our customers. We know we’re doing the right thing when we hear ourcustomers say, “How did we ever live without Coupang?” We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company
grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always - on, high-tech, and hyper-connected world.

About the Role:

We're in search of a Staff Engineer SRE with the passion of engineering related to sustaining Infrastructure & service reliability. This role is ideal for someone deeply passionate about automation & design. This role combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. You’ll ensure that AWS Cloud's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally you will keep an ever-watchful eye on our systems capacity and performance.

Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On our team, you’ll have the opportunity to work on the complex challenges, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. Our culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

With your technical expertise you will work on project priorities, deadlines, and deliverables. You will assist in design, develop, test, deploy, maintain, and enhance software solutions.

Key Responsibilities:

• Write product or system development code.
• Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
• Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
• Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
• Participate in design reviews with peers to decide amongst available technologies.
• Be the champion/lead working with the rest of the technical leaders across Coupang to define and drive the engineering roadmap.
• Contribute towards hiring and building a world class team. Mentor and coach junior engineers on the team.
• Lead and drive large scale technical initiatives across multiple engineering teams.
• Be able to drive collaboration effectively across organizational boundaries, be able to build strong stakeholder relationships to achieve broad organizational objectives.

Essential Qualifications:

• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
• 10+ years of experience in software development or maintenance cycle.
• Knowledge & experience on Java, Python, Unit/Linux shell scripts
• Hands-on experience on AWS, EC2, S3, DynamoDB, SQS, Elastic Search, Kafka, CI/CD, Kubernetes, etc.
• Experience in designing and running large and complex distributed systems
• Experience in designing and coding large and complex software

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.