Staff Engineer, Presales (R3500)

Reposted 17 Hours Ago
Be an Early Applicant
2 Locations
In-Office
150K-220K Annually
Senior level
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Our mission is to protect service members and civilians with intelligent systems.
The Role
The Presales Solutions Engineer will provide technical expertise in presales activities, support product integration, and collaborate with customers and engineering teams.
Summary Generated by Built In
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube

Job Description:

The Presales Solutions Engineer will provide technical expertise and support to customers before the sale and during the deployment of Shield AI’s Hivemind products. This role involves working closely with customers to understand their mission requirements and demonstrating how Shield AI’s solutions meet those needs. You will play a key role in ensuring successful product integration for AI and autonomy applications throughout the presales process.

What You'll do:

  • Contribute to White Papers, Request For Information Responses, Contract review, and Proposals. 
  • Generate and deliver technical briefings tailored to customer needs. 
  • Become a user of the Hivemind enterprise software stack and an expert in Hivemind Solutions. 
  • Support the development and execution of demos.
  • Develop and maintain technical documentation and training materials. 
  • Troubleshoot and resolve technical issues with Hivemind demos.
  • Collaborate with the engineering team to address customer feedback and improve products. 
  • Visit customers on site globally to support presales activities. 

Required Qualifications:

  • Bachelor’s degree in Engineering, Computer Science, or a related field. 
  • Strong technical writing skills. 
  • 5+ years of experience of industry experience
  • Technical background in software engineering. 
  • Intermediate proficiency in writing modern C++ code. 
  • Intermediate proficiency in writing Python code. 
  • Intermediate proficiency with Linux operating systems
  • Excellent problem-solving and analytical skills. 
  • Strong communication and interpersonal skills
  • USG Security Clearance 

Preferred Qualifications:

  • 3+ years of experience in an presales/solutions engineering role 
  • 3+ years of experience working in a startup environment. 
  • Experience in the defense aviation, autonomy, or robotics industry. 

#LI-EW1 

#LD

Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

Top Skills

C++
Linux
Python
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The Company
HQ: Port Melbourne, Victoria
0 Employees
Year Founded: 2015

What We Do

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.

Why Work With Us

What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.

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