Staff Engineer, Payments

Sorry, this job was removed at 10:09 p.m. (UTC) on Friday, Apr 24, 2026
Hiring Remotely in United States
Remote
158K-219K Annually
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
TrueML is a fintech company building software to create positive experiences for consumers seeking financial health.
The Role
About This Role:
As a Staff Engineer on the Consumer Payment Portal team, you are the technical heartbeat of our mission to humanize the debt collection process. You will architect and scale the platform that allows distressed borrowers to regain financial control through flexible, digital-first payment solutions. Your goal is to lead the evolution of a secure, high-concurrency payments infrastructure while mentoring the next generation of TrueML engineers to build with precision and empathy.

What You'll Do:

  • Architect Financial Freedom: Lead the design and development of critical payment systems that handle sensitive transactions safely, securely, and at scale.
  • Expand the Ecosystem: Partner with global payment gateways and providers to integrate new workflows, alternative payment methods (APMs), and flexible scheduling options that meet consumers where they are.
  • Drive Technical Strategy: Define the long-term roadmap for our payment infrastructure, ensuring our systems stay ahead of industry trends and company growth.
  • Solve the "Hard" Problems: Dive into complex distributed systems challenges across multiple teams to deliver robust, well-engineered solutions that others might miss.
  • Elevate the Team: Act as a force multiplier by mentoring senior and junior engineers, fostering a culture of technical excellence and continuous "1% better" improvements.
  • Champion Operational Excellence: Own the "Definition of Done" for your team, ensuring high standards for code quality, observability, and CI/CD pipelines.
  • Guard System Reliability: Participate in a 24/7 on-call rotation as a senior escalation point, ensuring our portal remains a reliable resource for customers whenever they need it.

Who You Are:

  • A Seasoned Architect: You bring 8+ years of progressive software engineering experience, with a proven track record of leading large-scale, complex projects from a blank page to production.
  • A Backend Expert: You possess expert-level proficiency in at least one major language (we use Go, Python, and Javascript) and have deep experience with microservices and distributed systems.
  • Cloud-Native: You are highly proficient in AWS (or GCP/Azure) and have hands-on experience managing containerized environments using Docker and Kubernetes.
  • A Systems Thinker: You have an elite grasp of data structures, algorithms, and design patterns, with the ability to articulate "why" a specific architecture is the right choice for the business.
  • A High-Impact Communicator: You can translate high-level business goals into technical requirements and explain complex architectural trade-offs to non-technical stakeholders.
  • A Mentor at Heart: You find genuine satisfaction in helping other engineers grow and are committed to fostering a collaborative, high-performing environment.

TrueML Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TrueML and has not been reviewed or approved by TrueML.

  • Healthcare Strength Comprehensive medical plan options (including HSA‑eligible) plus dental and vision are paired with employer‑paid life/AD&D and short‑ and long‑term disability. Access to an EAP and wellness resources further strengthens overall health support.
  • Leave & Time Off Breadth Generous or unlimited PTO, nine company holidays, paid volunteer time, and paid parental leave for birth or adoption are prominently offered. Time‑away provisions are positioned to support work‑life balance.
  • Wellbeing & Lifestyle Benefits A remote‑friendly setup with home‑office support combines with PerkSpot discounts, recognition rewards, and the Wellness Coach app. These perks expand day‑to‑day flexibility and wellbeing options.

TrueML Insights

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The Company
450 Employees
Year Founded: 2013

What We Do

TrueML makes financial technology that prioritizes customer experience and revolutionizes the experience of consumers seeking financial health. We’re a team of inspired data scientists, financial services industry experts, and customer experience fanatics creating experiences that serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring to ensure nobody gets locked out of the financial system. After more than 10 years in business, TrueML is excited to be expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference alongside hundreds of other inspired individuals.

Why Work With Us

Our functional teams are a diverse mix of employees from different backgrounds and geographies, with each individual bringing unique perspectives and experiences that encourage increased innovation in our products and services. Join TrueML and make a difference alongside hundreds of other inspired individuals doing impactful work.

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