Staff Engineer, Incident Management System

Sorry, this job was removed at 12:10 p.m. (CST) on Tuesday, Mar 31, 2026
Hiring Remotely in United States
Remote
111K-226K Annually
Cloud • Security • Software • Cybersecurity
The Role
About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the role

Incident Management Services operate within a distributed microservice architecture, handling a large volume of incidents generated by scanning agents such as Data Loss Prevention components. Our comprehensive suite of services is designed to streamline incident handling, facilitate forensic investigations, securely upload and download high-scale customer-sensitive data to customer-configured cloud endpoints for further investigations. It provides a workflow for admins to view incidents, forensics and take action on them.

What’s in it for you

As a member of this team you will work in an innovative, fast-paced environment with other experts to develop and enhance Incident Management capabilities. You will solve complex scale problems and deploy and manage the solution in production, including interactions with well known SaaS and IaaS Applications via their APIs at cloud scale. If you are driven by high-quality, high-velocity software delivery challenges, and using innovative and cutting edge solutions to achieve these goals, we would like to speak with you.

What you will be doing

  • Designing and building large-scale, highly-replicable cloud-based products and services
  • Building REST APIs to provide provisioning services
  • Coding in Golang and Python
  • Using emerging technologies to build a highly performant, distributed and scalable system that can seamlessly interoperate with other enterprise elements.
  • Designing data access layers to optimize the storage and retrieval of data. 
  • Working with Product Management to understand and define requirements

Required skills and experience

  • 10+ years of experience in designing and developing enterprise-grade software, with a strong focus on building scalable, high-performance cloud services using a microservices architecture
  • Must have strong capabilities in driving architectural decisions, selecting the right technologies(database, messaging system, APIs, etc) and guiding the team through large scale architectural changes.
  • Expertise in Incident Management System tools and workflows, specializing in building scalable solutions for incident tracking, automation and response. Strong experience in designing and optimizing Incident Management integrations and workflows is required.
  • Exposure to Incident Management tools like SCIM, Splunk is preferred.
  • Exposure to AWS is preferred
  • In-depth knowledge and hands-on experience with Secure Vault(HSM), Ceph datastore, encryption standards are required.
  • Excellent analytical / problem solving skills and a firm grasp of algorithms and data structures
  • Expertise with Docker and Kubernetes, helm charts. Deep understanding of kubernetes and its debugging is a must.
  • Experience with NoSQL databases (MongoDB, MariaDB, Cassandra etc) and messaging technologies such as Kafka
  • Must have expertise in REST APIs and their application in SaaS, PaaS and IaaS
  • Strong OO design and programming programming skills, and experience with Python and Golang.
  • Experience with HTTPS and Web 2.0 programming required.
  • Experience with SOAP, JSON and other web API frameworks

Education

  • MSCS or equivalent is strongly preferred

#LI-SC1

Compensation: 

At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below. This is a national range. For purposes of complying with applicable laws, the range applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states.

The successful candidate’s starting pay will also be determined based on job-related skills, experience, qualifications, location, and market conditions. 

For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement.

In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non-sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed at Netskope Benefits site. 

Salary Range
$111,000$225,500 USD

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.

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The Company
Bogotá
1,479 Employees
Year Founded: 2012

What We Do

Netskope, the SASE leader, safely and quickly connects users directly to the internet, any application, and their infrastructure from any device, on or off the network. With CASB, SWG, and ZTNA built natively in a single platform, the Netskope Security Cloud provides the most granular context, via patented technology, to enable conditional access and user awareness while enforcing zero trust principles across data protection and threat prevention everywhere. Unlike others who force tradeoffs between security and networking, Netskope’s global security private cloud provides full compute capabilities at the edge. Netskope is fast everywhere, data-centric, and cloud-smart, all while enabling good digital citizenship and providing a lower total-cost-of-ownership.

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