Role Overview:
Join our collaborative Salesforce development team as a hands-on Senior Salesforce Developer, where you will play a key role in designing, building, and maintaining scalable solutions across Sales Cloud, Service Cloud, and Experience Cloud. You will also contribute to our growing investment in Salesforce Data Cloud and Agentforce, helping shape the next generation of our Salesforce capabilities.
This is an individual contributor role for an experienced developer who enjoys writing production code, solving complex technical challenges, and influencing architecture and engineering standards. You will own solution design decisions within your domain, promote development best practices, and help advance our CI/CD maturity using Copado and Salesforce DX.
Working closely with developers, business analysts, product owners, and business stakeholders, you will contribute throughout the full sprint lifecycle—from requirements and technical design through development, testing, deployment, and production support.
This is an onsite position based in Bengaluru or Chennai, India.
Key Responsibilities:
Platform development
• Design and implement solutions using Apex (classes, triggers, batch, queueable, schedulable), LWC, and Aura across Sales Cloud, Service Cloud, and Experience Cloud
• Build and configure Experience Cloud sites — templates, audience targeting, CMS content, community roles, and sharing rules
• Architect and govern hybrid declarative/programmatic solutions, balancing Flows and Apex with governor limit awareness
• Develop and maintain REST/SOAP API integrations with external systems using Named Credentials and Connected Apps
• Own custom object design, data model decisions, and sharing architecture in a multi-cloud org
AI, Agentforce & Data Cloud
• Configure and maintain Data Cloud data streams, data model objects, and identity resolution rulesets
• Build unified customer profiles by ingesting data from Salesforce CRM, external systems, and web/mobile event sources
• Create and manage segments, calculated insights, and activation targets for use in Service and Sales Cloud flows
• Collaborate with data and analytics teams on data governance, consent management, and profile hygiene
• Design and configure Agentforce agents — defining topics, instructions, and actions tied to Apex, flows, and external APIs
• Integrate Einstein features (Next Best Action, Case Classification, Copilot) within Service and Sales Cloud contexts
• Evaluate emerging Salesforce AI capabilities for production readiness and recommend adoption roadmap
DevOps AND Release Management
• Own and operate CI/CD pipelines using Salesforce DX (SFDX), Git, and Copado — including pipeline configuration, branch strategy, and quality gate rules
• Manage scratch org strategy, unlocked packages, and metadata conflict resolution across multi-sandbox environments
• Use CodeScan and PMD as automated code quality gates within the Copado pipeline
• Author deployment runbooks, rollback plans, and environment promotion documentation (Dev > UAT > Production)
Technical Leadership
• Conduct code reviews and enforce SFDX best practices and org-wide coding standards
• Translate business requirements into technical design documents with documented trade-offs
• Mentor junior and mid-level developers through structured code review feedback and pairing
• Actively participate in sprint planning, stand-ups, retrospectives, and backlog grooming as a senior technical voice — not just a code contributor
• Collaborate cross-functionally with business analysts, QA, product owners, and integration teams to bring solutions from requirement to production
• Partner with architects on data model design, sharing rules, and security architecture
Required Qualifications:
• 8 or more years of hands-on Salesforce development experience in a production environment — not primarily admin or config work
• Deep expertise in Sales Cloud: opportunity management, CPQ basics, forecasting, and custom automation
• Deep expertise in Service Cloud: case management, Omni-Channel routing, entitlements, CTI/SCV integrations, and knowledge base configuration
• Solid Experience Cloud experience: site configuration, audience targeting, community sharing, CMS, and LWC for Experience
• Working knowledge of Data Cloud: data streams, data model objects, identity resolution, segments, and activation
• Expert-level Apex, LWC, SOQL/SOSL, and Flow — able to review and rewrite complex Apex logic
• Proficiency in Salesforce DX, Git (GitHub, GitLab, or Bitbucket), and Copado for CI/CD pipeline ownership
• VS Code with Salesforce Extension Pack as primary IDE
• Strong grasp of Salesforce security model: profiles, permission sets, sharing rules, field-level security, and OWDs
• Experience with REST and SOAP API integrations using Named Credentials and external services
• Ability to write and maintain Apex test classes consistently above 85% code coverage
• Experience operating in large orgs: high record volumes, multi-sandbox environments, governor limit management
Preferred Qualifications
• Hands-on Agentforce experience: agent configuration, topic and action design, and prompt template management
• Experience with Data Cloud identity resolution and unified profile activation in Service or Sales Cloud contexts
• Familiarity with OmniStudio: FlexCards, OmniScripts, DataRaptors, and Integration Procedures
• Experience with Copado Robotic Testing or Provar for automated regression within CI/CD pipelines
• Knowledge of Platform Events, Change Data Capture, and event-driven architecture patterns on Salesforce
• Jira and Confluence fluency for backlog management, sprint ceremonies, and technical documentation
• Exposure to Salesforce Event Monitoring and EventLogFile analysis for org health and debugging
Certifications
Required — at least two of the following at time of hire:
REQUIRED
STRONGLY PREFERRED
Salesforce Platform Developer I
Salesforce Service Cloud Consultant
Salesforce Platform Developer II
Salesforce Sales Cloud Consultant
Salesforce Administrator
Salesforce Experience Cloud Consultant
Salesforce AI Associate or Agentforce Specialist
Salesforce Data Cloud Consultant
Tech Stack
CATEGORY
TOOLS / TECHNOLOGIES
Core Development: Apex, LWC, Aura, SOQL/SOSL, Flow, REST/SOAP APIs
IDE & Tooling: VS Code + Salesforce Extensions, Salesforce CLI (sf), Developer Console
DevOps & CI/CD: Copado, SFDX, Git (GitHub/GitLab/Bitbucket), CodeScan, PMD
AI & Agents: Agentforce, Einstein Copilot, Data Cloud, Einstein Features
Clouds: Sales Cloud, Service Cloud, Experience Cloud, Data Cloud
Project Management: Jira, Confluence, Copado User Stories
Company Statement/Values:
At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.
We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture.
We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.
NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.
Skills Required
- 8+ years hands-on Salesforce development experience in production environments
- Expert-level Apex, LWC, SOQL/SOSL, and Flow
- Deep expertise in Sales Cloud (opportunity management, CPQ basics, forecasting, custom automation)
- Deep expertise in Service Cloud (case management, Omni-Channel routing, entitlements, CTI/SCV integrations, knowledge base)
- Solid Experience Cloud experience (site configuration, audience targeting, CMS, LWC for Experience)
- Working knowledge of Data Cloud (data streams, data model objects, identity resolution, segments, activation)
- Proficiency in Salesforce DX (SFDX), Git (GitHub/GitLab/Bitbucket), and Copado for CI/CD pipeline ownership
- VS Code with Salesforce Extension Pack as primary IDE
- Strong grasp of Salesforce security model (profiles, permission sets, sharing rules, FLS, OWDs)
- Experience with REST and SOAP API integrations using Named Credentials and external services
- Ability to write and maintain Apex test classes consistently above 85% code coverage
- Experience operating in large orgs (high record volumes, multi-sandbox environments, governor limit management)
- At hire, hold at least two Salesforce certifications (from Platform Developer I/II, Service Cloud Consultant, Sales Cloud Consultant, Administrator, Experience Cloud Consultant, Data Cloud Consultant, AI/Agentforce certs)
- Hands-on Agentforce experience (agent configuration, topic/action design, prompt templates)
- Experience with Data Cloud identity resolution and unified profile activation
- Familiarity with OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures)
- Experience with Copado Robotic Testing or Provar for automated regression
- Knowledge of Platform Events, Change Data Capture, and event-driven architecture on Salesforce
- Familiarity with CodeScan and PMD as automated code quality gates
- Jira and Confluence fluency for backlog management and documentation
What We Do
At NETGEAR, we turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. Easy to use. Powerful. Smart. And designed just for you. For Home NETGEAR makes it easy for you to have the smartest home in the neighborhood, with the latest, fastest networking technology products. From the most advanced wireless internet connectivity, to superior streaming, remote home video monitoring, and storage solutions, your home networking system will have the speed, range and performance you need, every time you need it. At NETGEAR, we focus on all things connected, with the goal of making your online experience seamless so you can sit back, relax and do more. For Business In business, confidence is everything. When it comes to your network, it’s even more important. Whether you’re a small business with big dreams or a mid-size business ready to take the next step, you need to share access and ideas safely, connect remote locations securely and give your people the tools to perform. At NETGEAR, we provide networking, storage and security solutions without the cost and complexity of big IT. Our advanced range of reliable, affordable networking products are easy to install and maintain. We deliver solutions you can count on, so you can spend more time on what matters most – growing your business. For Service Providers Keeping your customers happy and loyal is everything. At NETGEAR we are dedicated to your success. That’s why we deliver the tools and solutions you need to keep your residential and business customers connected, productive and satisfied. Partner with NETGEAR for home connectivity, home media, security and automation, and mobile solutions. We pay attention to the details that matter to you to deliver custom, cost-effective and scalable solutions that contribute to your bottom line.
