Staff Engineer I - Enterprise Application Services

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Own and administer the enterprise AI agent platform, including Microsoft Foundry. Responsibilities include configuring projects, agents, models, connections, resources, quotas, access controls, guardrails, monitoring, observability, incident response, governance, security, and compliance. The role supports AI agent development and deployment, manages platform operations, partners with engineering and security teams, and provides technical leadership across multiple projects.
Summary Generated by Built In

Job Title:

Staff Engineer I - Enterprise Application Services

Location:

Block 23

What you'll do:

As an IT Staff Engineer I within Enterprise Application Services (EAS), you’ll serve as the technical owner and administrator of the enterprise AI agent platform, including Microsoft Foundry. You’ll be responsible for the governance, administration, operational support, security, and compliance of AI agents across the organization, ensuring alignment with enterprise standards and guardrails. This role manages platform operations, including environment administration, access controls, monitoring, incident response, and governance processes, while partnering with security, infrastructure, identity, and application teams. Additionally, you’ll provide technical leadership and guidance to enable the development, deployment, optimization, and ongoing operation of AI agents that support business processes and enterprise objectives.
  • Create and configure Foundry projects, agents, connections and resources (Cosmos DB, AI Search, storage).
  • Deploy and manage models from the catalog, configure quotas, and maintain content/guardrail policies.
  • Assign and audit Foundry RBAC roles (Foundry User, Foundry Account Owner, Project Manager, etc.).
  • Provide platform support – capacity, toolboxes, hosted agent runtimes, tracing and incident reports.
  • Partner with Principal Engineer(s) to ensure solutions are aligned with engineering standards, approved designs, and architectural principles & patterns.
  • Design & implement solution for platform-level monitoring & observability in a highly transactional environment that provides meaningful metrics to business partners and supports ensures transparency, traceability, and auditability.

What you'll need:

  • 5+ years of related experience in software development or engineering.
  • Bachelor's degree in related field required.
  • Experience with programming languages (e.g. Python, C#/.Net, or JavaScript/TypeScript) is required.
  • Experience with Microsoft Foundry, Foundry IQ is preferred.
  • Experience developing Copilot Studio alongside Foundry-built agents or Power Platform is preferred.
  • Understanding of AI models, consumption-based pricing, and the long-term cost implications of enterprise AI workloads is preferred.
  • Intermediate to advanced knowledge of general Financial Services or Banking preferred.
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously. Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously.
  • Intermediate to advanced ability to see the big picture and align projects with organizational goals. Capable of leading and motivating cross-functional teams. Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level. Proficient in governance patterns tied to intake, technical reviews and architectural compliance.
  • Advanced speaking and writing communication skills.
  • May require up to 25% travel.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

Skills Required

  • 5+ years of related experience in software development or engineering
  • Bachelor's degree in a related field
  • Experience with Python, C#/.NET, or JavaScript/TypeScript
  • Experience with Microsoft Foundry and Foundry IQ
  • Experience developing Copilot Studio alongside Foundry-built agents or Power Platform
  • Understanding of AI models, consumption-based pricing, and enterprise AI workload costs
  • Intermediate to advanced knowledge of financial services or banking
  • Advanced knowledge of applicable regulatory, legal compliance, industry standards, and practices
  • Proven experience leading cross-functional teams and managing multiple projects simultaneously
  • Experience with pipeline development and Azure DevOps
  • Ability to align projects with organizational goals and lead cross-functional teams
  • Expertise in conflict resolution, risk mitigation, governance patterns, technical reviews, and architectural compliance
  • Advanced speaking and writing communication skills

Western Alliance Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Alliance Bank and has not been reviewed or approved by Western Alliance Bank.

  • Strong & Reliable Incentives — Feedback suggests annual bonuses are broadly available and can materially lift total compensation when business conditions are favorable. Participation spans many roles beyond executives.
  • Equity Value & Accessibility — Equity grants are described as widely accessible to employees at multiple levels, adding long‑term value to the package. This breadth helps align employees with company performance.
  • Retirement Support — The 401(k) program is positioned as a standout with an employer match structure viewed as stronger than common offerings. Automatic enrollment reinforces accessibility and participation.

Western Alliance Bank Insights

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The Company
HQ: Phoenix, Arizona
4,045 Employees

What We Do

Western Alliance Bancorporation (NYSE: WAL) is one of the country’s top-performing banking companies. Its primary subsidiary, Western Alliance Bank, Member FDIC, offers a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by banking and mortgage experts who put customers first. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.

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