The Role
Lead technical initiatives in eCommerce, mentor engineers, and design services on a cloud-native architecture using AWS and modern frameworks.
Summary Generated by Built In
MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and now in Cape Town South Africa!
You will join our eCommerce engineering group, the pre‑order domain that powers browsing, buying and account experiences for customers worldwide. Today the group includes squads such as Browse, UFOUpper Funnel Optimisation), Build, Buy and User Engagement, partnering closely with Product and Design. This role reports to the Head of Engineering, eCommerce.
We are migrating from legacy PHP/Java services running on Kubernetes to a MACH‑aligned, cloud‑native stack on AWS with Next.js and serverless patterns. Priorities include incremental cutovers, data synchronisation, strong ADR governance, and improving developer experience to speed up safe delivery
*Please note - this role will be based in Cape Town, South Africa*
About You
- Passionate about solving big technology problems(solution architect mindset)
- A good mentor and coach for engineers of all experience levels (bringing others on the journey)
- Experienced as an engineer across a range of languages and tools to support your team
- Delivery‑focused, keeping our internal and external customers in mind
- Open, honest and proactive in communicating with your team, colleagues and leadership, and comfortable collaborating with stakeholders in working groups
- Familiarity with commerce platform components: CMS, PIM, catalogs, checkout flows, payments (PSPs)
What You'll Do
- Provide technical leadership for key eCommerce initiatives across Browse, Catalog, Checkout, Pricing and Payments, aligning designs and roadmaps with business objectives and OKRs
- Design and evolve services and integrations in a cloud‑native, event‑driven architecture on AWS using API Gateway, Lambda, SNS/SQS, DynamoDB, Step Functions, and Workflow Definitions (Temporal) where appropriate
- Shape our headless web stack with Next.js, React and TypeScript, deployed on Vercel (Edge Network, ISR/SSR), with service backends primarily in Node.js, Python, and JavaJob DescriptionStaff Engineer, eCommerce2
- Create clear technical artefacts: ADRs, system designs, sequence and data‑flow diagrams, and fitness functions
- Improve developer experience and reliability: CI/CD, observability, test strategy, SLOs and incident learning loops; infrastructure as code with Terraform
- Create clear technical artefacts: ADRs, system designs, sequence and data‑flow diagrams, and fitness functions
- Improve developer experience and reliability: CI/CD, observability, test strategy, SLOs and incident learning loops; infrastructure as code with Terraform
- Partner with Product and Design on discovery, prioritisation, and incremental delivery; frame trade‑offs and risks
Responsibilities and Accountabilities
- Team
- Responsibilities: Mentorship and development of engineers. Help highlight capability gaps and propose ways forward. Consistently align deep technical work to business strategy. Act as a bridge between engineering, product and stakeholders, communicating technical decisions and direction. Promote and uphold MOO values and a culture of innovation, collaboration and inclusivity across teams.
- Accountabilities: Ensure team alignment to technical strategy and how it ladders to business strategy. Resolve technical disagreements within and across teams. Identify and nurture high‑potential engineers for future leadership roles.
- Delivery
- Responsibilities: Lead the technical planning and execution of key initiatives, ensuring alignment to business objectives. Identify risks and implement mitigation strategies. Ensure deliverables meet quality, scalability and reliability standards. Do the glue work to bring the right people together and remove blockers.
- Accountabilities: On‑time delivery balancing speed and quality. Provide regular stakeholder updates on status, risks and mitigations. Drive continuous improvement to increase efficiency and effectiveness. Ensure architectural adherence and contribution to the wider plan and goals.
- Technical architecture and developer experience
- Responsibilities: Contribute to overall architecture, making strategic decisions that balance short‑term needs with long‑term goals. Ensure high standards for code quality and engineering practices. Work with teams to consistently remove blockers on the path to production.
- Accountabilities: Ensure architectural integrity across owned systems and components. Proactively manage technical debt so it doesn't hinder future scalability or innovation. Drive innovation by adopting technologies and approaches that improve our speed to market.
Nice To Haves
- Experience with headless/MACH architectures, Next.js, React, infrastructure as code (e.g., Terraform)
- Experience modernising legacy systems alongside building new capabilities
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.
That’s why we offer 19 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare and life insurance. We also offer flexible work schedules with hybrid and remote working for certain roles.
Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.
Top Skills
Api Gateway
AWS
DynamoDB
Java
Lambda
Next.Js
Node.js
PHP
Python
React
Sns/Sqs
Step Functions
Terraform
Typescript
Vercel
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The Company
What We Do
At MOO, we love great design and believe it can work wonders for every business. That’s why we make it simple to create beautiful, expertly crafted business stationery and promotional materials that’ll help you start conversations, open doors and strengthen relationships.
MOO launched in 2006 and aims to disrupt the trillion dollar global print industry by combining the values of professional design with accessibility and reach of the web. With rapid annual growth, MOO has become one of the fastest growing print businesses in the world and has over 300 employees across the UK and US London, Boston, Lincoln RI, and Denver CO.
We believe in supporting our people to be themselves and be successful – because that’s what makes MOO a great place to work. We’re always looking for bright minds and bushy attitudes, so from software developers to social media specialists, copywriters to customer service heroes, we know we’re only as good as the teams we’ve built. If this sounds like you or someone you know, check out our vacancies and get in touch. Be part of something brilliant.
