Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.
- Drive Results: We think big, work smart, and execute fast to transform the future of commerce
- Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
- Champion Customers: We go the extra mile for our customers to help them unlock their full potential
- Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures
The Opportunity:
This role is so much more than writing code; it's about orchestrating a revolution in how we deliver value. As a Staff Engineer, Service Delivery, you lead the technical architecture of our deployment future. Imagine streamlining the process of bringing new services to life, moving from tedious to effortless like breathing.
You will analyze our whole company’s deployment landscape, identify the friction points hindering our velocity, then design and implement strategic solutions that not only address today’s challenges but pave the way for future growth. You will lead cross-disciplinary initiatives, guiding teams through complex implementations, and fostering a culture of collaboration and innovation.
Your strategic thinking will shape our tech roadmap, while your hands-on leadership will ensure its successful execution, empowering hundreds of engineers and accelerating the future of e-commerce. If you're up for the challenge of finding and guiding the way we would love to speak with you.
This role offers a hybrid work environment with three days a week in our local office.
Your Mission:
- Develop our team’s tech strategy in alignment with commercetools' overall growth strategy
- Lead cross-discipline delivery initiatives that affect a wide range of teams
- Research existing deployment processes within the company to identify good practices and areas for improvement
- Streamline deploying services owned by many different teams to simplify environment creation and maintenance
- Introduce new technologies to improve deployment cadence and reliability
- Measure deployment performance/cost and highlight improvements or needs with regular reports
What you need to succeed:
- Experience driving technical change across an organization
- Deep knowledge of industry trends concerning service delivery
- Track record of developing deeply technical strategies to meet business objectives
- Leadership skills grown from guiding teams
- Communication skills to align your peers and management on good solutions
- Enthusiasm for writing and sharing information: RFCs, meeting summaries, ideas, plans, anything
- Proficient writing software in at least one strongly typed language
Nice to have:
- Experience with Argo, Flux, Jenkins, CircleCI, or another CI/CD system
- Experience with Infrastructure as Code: Terraform
- Experience with Cloud Providers: AWS and GCP
We care about your growth and well-being
💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks
☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip
💻 Learning & Development Budget
📚 Academy: Regular training sessions, access to Coursera and Babbel training courses
🙌 Our Benefits: Check them out here
⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees
🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment
Come grow with us!
We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.
commercetools celebrates being a diverse environment and is proud to be an equal opportunity employer. If your professional profile aligns with our specific hiring requirements and Guiding Stars, we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.
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What We Do
commercetools is the leading enterprise commerce platform, helping global businesses increase revenue and performance across every channel. Our technology powers unified digital experiences that connect B2C, B2B, in-store, and AI-driven commerce at enterprise scale.
We’re a hub-based company built on collaboration, learning, and shared success. Our teams work together across offices in Munich, Boston, London, Valencia, Singapore, and beyond to shape the future of commerce — and win together.
Trusted by industry leaders including Audi, Danone, Eurail, NBCUniversal, Sephora, and Volkswagen Group, commercetools enables enterprises to innovate confidently, move faster, and deliver measurable impact in a market that never stands still.
Why Work With Us
Our Guiding Stars are the values at the heart of our organization that drive everything we do: Drive Results, Cultivate Belonging, Champion Customers, and Adapt Boldly. We are committed to creating meaningful change not only in our industry but also in the communities we engage with.
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