Staff Ecommerce Analytics Manager

Job Description:

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. 

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We need a Staff Ecommerce Analytics Manager to drive ecommerce insights, build scalable data solutions, and lead cross-functional efforts to optimize performance and support brand objectives. 

This is a full-time role and will work a hybrid schedule based in Lehi, Utah.

Frequently Asked Questions

What is a day in the life of a Staff Ecommerce Analytics Manager?

• Solve analytical problems related to ecommerce performance and opportunity identification.

• Create and populate an analytics roadmap of ecommerce insights, reporting, and automation that will save time and level up our Brand Management org.

• Build scalable, repeatable solutions for data questions that were previously done on an ad hoc basis.

• Lead scrums and analytics sprints to ensure timely results delivery for Pattern’s brand partners.

• Act as a player-coach to other members of the team, mentoring and coaching them even though they won’t be reporting directly into this role.

• Work cross-functionally with other teams at Pattern to communicate needs and ensure stakeholder alignment across a variety of Brand objectives.

What will I need to thrive in this role?

• Bachelor’s degree in statistics, business administration, strategy, economics or related field

• 5-6+ years of professional experience as an analyst, consultant, planner, and/or ecommerce manager

• Advanced proficiency in SQL, Python, and Tableau, with strong visual reporting and data storytelling skills

• Proficiency in Excel and VBA

• Prior experience in ecommerce or retail

• Prior experience in managing teams preferred, but not required

• Ability to work cross-functionally with multiple teams, communicating objectives and earning buy-in

• High levels of organization and attention to detail

What does high performance look like?

• You dive deep into the data to draw conclusions, find connections, and solve problems 

• You think quickly, adapt easily, and provide exceptional results for partners (internal and external)

• You take full ownership of your projects and see them through to completion

What is my potential for career growth?

In this role, you’ll work closely with other Strategy and Analytics team members and have opportunities to be mentored, mentor others, and interact with almost every department at Pattern. We are passionate about promoting our Pattern people and look internally whenever possible to offer growth opportunities in our merit-based company.

What does success look like in the first 30, 60, 90 days?

• In the first 30 days, you’ll dive into Pattern’s ecommerce strategy, get familiar with our brand partners and their needs, and build relationships across multiple channels and departments

• After 60 days, you’ll be able to assess challenges and needs, gather relevant data, and produce insights with some direction

• After 90 days, you’ll own analytical projects and be fully accountable for developing high quality insights ready to be delivered to partners and leadership

What is the team like?

You’ll report directly to the Director of Product at Pattern. You’ll also work closely with the other members of this team and be mentored by the VP of Ecommerce and the Head of Product, who you’ll meet with occasionally to discuss your work. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

Sounds great! What’s the company culture?

We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern’s talent acquisition team

• Behavioral interview with a member of the team

• SQL/technical assessment with Pattern’s CIO

• Behavioral interview with Pattern’s Director of Product

• Behavioral interview with Pattern’s VP of Ecommerce

• Professional reference checks

• Executive review

• Offer

How can I stand out as an applicant?

• Discuss professional accomplishments with specific data to quantify examples

• Provide insights on how you can add value and be the best addition to the team

• Focus on mentioning how you would be partner obsessed at Pattern

• Share experience on any side projects related to data and analytics

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include

• Unlimited PTO

• Paid Holidays

• Onsite Fitness Center

• Company Paid Life Insurance

• Casual Dress Code

• Competitive Pay

• Health, Vision, and Dental Insurance

• 401(k)

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.