Staff Digital Site Manager

Roles and Responsibilities:

• As the Site IT leader, you will be responsible for performance & availability of IT infrastructure as well as partner with the business on digital improvements.
• Designs & implements the roadmap to drive digital improvements across IT infrastructure landscape.
• Influences LPBs and below on their decisions.
• Partners with the business to participate in LEAN/ process improvement initiatives & enable business transformation leveraging digital tools.
• Manage and optimize storage systems to meet organizational needs and ensure data integrity.
• Maintain detailed documentation of server configurations, storage systems, and processes.
• Familiar with all business applications in use at the site and have awareness of overall business flow.
• Familiar with the digital product catalog and how it fits in with site operations.
• Works on machine instrumentation initiatives to enable enhanced business operations.
• Proactively monitors network performance (WAN / LAN / WLAN) and escalate issues.
• Builds relationships with Central DT product teams for quicker resolution of networking and server/storage issues.
• Initiates technology obsolescence and improvement projects.

Qualifications:

• Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
• Minimum 3 years of professional experience in IT operations.
• Note: Military experience is equivalent to professional experience

Eligibility Requirement:

• Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics:

Change Agent

• Proactively learns new tools and integrates new methods to drive improved outcomes.
• Identifies and assesses new technologies that can add value and capability to GE.
• Builds rapport with the team and gets buy-in for ideas.
• Drives stakeholder understanding and acceptance of new ideas in their business.
• Participates in change programs by planning implementation activities with other change champions.
• Implements monitoring and feedback systems.
• Solicits ideas for improving primary business processes.

Collaboration

• Establishes & communicates team members' roles in relation to their function and data.
• Shares knowledge, power and credit, establishing trust, credibility, and goodwill.
• Coordinates role responsibilities with that of others to achieve mutual goals.
• Encourages groups to work together to resolve problems.
• Proactively coaches and/or mentors others to improve their contribution to the team.
• Fosters relationship building between team members and those outside the team.
• Works with others to achieve goals without regard to band/title.
• Identifies gaps in roles on teams and is recognized for growing and distributing talent pools across the organization.

Comfort in Ambiguity

• Identifies when additional information is needed from customer/manager/stake holder and asks relevant questions to obtain it.
• Delivers solution(s) where additional information may not be needed or available, while clearly stating any underlying assumptions.
• Communicates status.
• Evaluates data sets to determine possible value or steps to create value.

Communication

• Adjusts information (e.g. level of complexity) and story to align with audience.
• Produces functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts.
• Informs stakeholders of customer issues, identifies potential problems or conflicts and resolves them when necessary.
• Explains the story of the rationale and benefit of their ideas.
• Uses relevant and appropriate presentation techniques.
• Responds to questions and dissent in a constructive manner.
• Acknowledges limitations of one’s own knowledge.

Consulting

• Provides options and counsel.
• Drives dialogues that produce new perspectives and substantial innovation, enhancements and analysis of consequences.
• Consults on projects to fit systems or infrastructure, and project goals to their function, and vice versa.
• Provides risk-assessed options in relation to process enhancement and professional expertise.
• Consults on data or data infrastructure development projects and identifies when necessary to modify the solution.

Curiosity/Creativity

• Connects ideas and solutions from a broad array of sources (e.g., what other businesses are doing, brainstorming with others).
• Pilots new ideas and processes that have not been utilized before.
• Decision Making & Risk Management - Analyzes and interprets business strategy, policies, values, complex data patterns and relationships to make decisions regardless of incomplete and conflicting information and uncertain consequences.
• Makes benchmarked and researched recommendations with contingency plans in place for potential adverse consequences; takes responsibility for consequences of decision/risk.
• Lobbies business partners and subject matter experts for consensus in taking action that sets direction in at least one critical business function.

Influence

• Ensures group understanding of issues and presents rationale to affect outcomes.
• Resolves conflicting opinions through consensus.
• Uses appropriate facilitation techniques to gain agreement or move others to action.

Problem Solving

• Identifies future roadblocks and promotes data-based problem solving.
• Assesses & prioritizes problems in relation to organizational goals.
• Coordinates team's work and performance with broader organizational objectives and manages conflicts between them.
• Advises others in how to solve difficult problems.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).