About the Role:
As a Staff DevOps Engineer, you will serve as a technical team member within the DevOps function, owning large-scale infrastructure initiatives, improving reliability and automation, and enabling engineering velocity. You will work closely with product engineering, security, and SRE teams to build resilient, secure, and cost-efficient systems.
This is a high-impact individual contributor role with architectural influence.
What will you do:
Infrastructure & Cloud Architecture
Design, build, and manage highly scalable, secure, and fault-tolerant infrastructure on AWS
Architect & execute multi-region, high-availability deployments
Optimize infrastructure for performance and cost at scale
DevOps & Automation
Build and enhance CI/CD pipelines for services and distributed systems
Improve deployment velocity while maintaining system reliability
Reliability & Observability
Strengthen system reliability, uptime, and SLA adherence
Improve monitoring, alerting, and observability
Lead post-incident reviews and systemic reliability improvements
Containerization & Orchestration
Improve cluster performance, security, and workload isolation
Drive container security best practices
Security & Compliance
Partner with security teams to implement DevSecOps practices
Ensure infrastructure meets SOC 2, ISO, and enterprise compliance requirements
Implement vulnerability management and access control best practices
What are we looking for?
Must have:
BS / MS degree in computer science from premier institutes with top grades or equivalent practical experience.
5+ years of experience working in DevOps.
Experience or working knowledge of provisioning and managing infrastructure as code with CloudFormation or Terraform in production
Experience of being on call schedule to support production
Experience or working knowledge of packaging and deploying application with docker using ECS or Kubernetes
Good to Have:
Proficient in one coding language preferably Golang or Java
AWS Devops Certification
Who will you report to: Director/ VP DevOps
Why join us:
Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
You are passionate about technology and its impact on the high-growth mobile technology space
Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
Work with the smartest people who built software impacting billions of people
Work in a fast-paced, dynamic environment where your contribution matters
Learn More
Get to know us better before you apply!
Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.
Clever.AI
CleverTap Developer Documentation
Blogs
TesseractDB™
CleverTap Product Demo
Values
About CleverTap:
CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.
Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.
Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.
For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
Skills Required
- BS / MS degree in computer science or equivalent experience
- 5+ years of experience working in DevOps
- Experience with infrastructure as code using CloudFormation or Terraform
- Experience with Docker, ECS, or Kubernetes
- Experience on on-call schedule for production support
What We Do
CleverTap is the modern, integrated retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. CleverTap drives contextual individualization with the help of a unified and deep data layer, AI/ML-powered insights, and automation enabling brands to offer hyper-personalized and delightful experiences to their customers. 1,200+ customers in 60+ countries and 10,000+ apps, including Gojek, ShopX, Canon, Mercedes Benz, Electronic Arts, TED, Jio, Premier League, TD Bank, Carousell, Papa John’s, and Tesco, trust CleverTap to achieve their retention and engagement goals, growing their long-term revenue. Backed by leading venture capital firms, including Sequoia, Tiger Global Management, and Accel, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, Sofia, São Paulo, Bogota, Amsterdam, Jakarta, and Dubai. For more information, visit clevertap.com
