About MCIM
MCIM – The Data Center Operating System (DCOS) is a platform that simplifies the complexities of managing a data center by bringing all functions and locations under one intuitive dashboard.
MCIM started with a commission from a Fortune 100 financial institution to create a cloud computing solution for managing their global critical facilities. The team developed the MCIM platform based on the lessons learned from that project.
Today, MCIM is utilized by Fortune 100 and 500 companies in over 94 countries worldwide. This world-class solution is continuously improved through collaboration with users and industry organizations like The Uptime Institute.
We are looking for a skilled DevOps Engineer with expertise in AWS and
Salesforce DevOps to help us build, automate, and optimize the systems that power our
platform and managed package delivery.
Role Overview
As a DevOps Engineer at MCIM, you will play a dual role:
1. AWS Cloud Engineering – architecting, automating, and securing cloud-native
infrastructure.
2. Salesforce DevOps & Release Engineering – ensuring scalable, secure, and
repeatable delivery of our Salesforce managed package across multiple client
environments.
You will work closely with development, QA, product, and security teams to ensure reliable
deployments, automated workflows, and compliance across both AWS infrastructure and
Salesforce product releases.
Key Responsibilities
● AWS DevOps:
○ Design, build, and manage scalable, secure, and highly available infrastructure in
AWS.
○ Implement and maintain Infrastructure as Code (IaC) with Terraform,
CloudFormation, or CDK.
○ Develop and optimize CI/CD pipelines for application deployments using GitHub
Actions, Jenkins, or AWS CodePipeline.
○ Automate deployment, monitoring, scaling, and recovery of applications.
○ Implement observability solutions (CloudWatch, ELK/EFK, Prometheus/Grafana).
○ Enforce cloud security best practices (IAM, secrets management, compliance).
● Salesforce DevOps:
○ Own the end-to-end DevOps lifecycle for a Salesforce OEM managed package,
ensuring secure, reliable, and repeatable delivery to client environments.
○ Design and manage Salesforce CI/CD pipelines (Apex, metadata, packaging)
with AWS integration.
○ Define and enforce release governance for Salesforce managed package
updates, ensuring compliance with ISV/OEM standards.
○ Oversee GitHub release management lifecycle: branching, pull requests, release
orchestration, and environment management.
○ Manage parallel release processes across multiple product lines and client
deployments.
○ Build automation for Salesforce packaging and deployments across 80+
environments.
○ Implement automated testing frameworks within pipelines to ensure product
quality and security.
○ Integrate Salesforce-native DevOps tooling such as CumulusCI or Gearset.
○ Champion security-aware pipelines embedding SDLC security practices.
Required Skills & Experience
● 3+ years of hands-on DevOps or cloud engineering experience with AWS.
● Strong expertise in AWS services: EC2, ECS/EKS, S3, RDS, Lambda, VPC, IAM,
CloudFormation.
● Proficiency with Infrastructure as Code (Terraform/CloudFormation/CDK).
● Experience in Salesforce DevOps including CI/CD pipelines, packaging, and managed
package lifecycle.
● Hands-on experience with Salesforce DevOps tooling (CumulusCI, CircleCI, Salto,
SFDX).
● Strong Git/GitHub expertise including GitHub Actions.
● Proficiency in scripting (Bash, Python, Java; Apex/LWC preferred).
● Familiarity with Salesforce testing frameworks and automation approaches.
● Strong understanding of SDLC, cloud security, and compliance practices.
● Experience delivering at scale across multi-environment ecosystems.
Preferred Qualifications
● Prior experience at a Salesforce ISV or OEM partner managing packaging and release
cycles.
● AWS Certifications (Solutions Architect, SysOps, or DevOps Professional).
● Expertise in Salesforce APIs and post-deployment automation.
● Knowledge of serverless architectures (Lambda, API Gateway, Step Functions).
● Familiarity with GitOps workflows (ArgoCD, Flux).
● Track record of scaling DevOps to support large, complex managed package releases.
● Experience automating code quality and formatting tools at key points in the pipeline
Top Skills
What We Do
"MCIM virtually eliminates human error." - 451 Research
MCIM by Fulcrum Collaborations is trusted by 3 of the top 4 colos/hyperscalers, 8 of the top 10 global banks, as well as clients in cloud, technology, manufacturing, telecom, media, sports, and healthcare sectors.
30,000+ facilities, over 350 MM SQFT, across 6 continents.
Simpler to use, faster to deploy and bursting with the latest in cloud, mobile, social and business intelligence – MCIM is the most complete, scalable mission critical facilities solution available. Used by Fortune 100 firms across 6 continents, MCIM supports the most advanced facility management service delivery models in the world.
The Mission Critical Information Management (MCIM) tool was designed in the cloud – for the cloud – to address the approaching reality of shared risk across a global network of interdependent facilities and data centers. MCIM meets these challenges by centralizing, standardizing and automating information flow among all mission critical stakeholders, in turn mitigating the risk of impact events, and maximizing uptime availability and asset useful life across the portfolio. MCIM’s tightly integrated cluster of cloud-based tools interacts seamlessly to provide the full breadth of tactical, managerial and strategic data & processes essential to a robust, global organization.
Clean data transforms businesses.
For current career opportunities, visit https://mcim.io/careers
