Principal DevOps Engineer

Delivery Excellence

• Deliver with excellence - Execution of contractual obligations to deliverables, documentation and providing an excellent customer experience 
• Delivery strategy - Working closely with leadership, Liatrio team members and the client, contribute to and evolve the overall strategy for the DevOps technical engagement 
• Trusted advisor - Guide clients on technical and methodological best practices, provide strategic influence, share industry insight, advocate for DevOps cultural and be a transformational consultant (remove political, financial, mental, social impediments)
• Client relationship - Build, grow and maintain Liatrio relationships with the key customer stakeholders 
• Technical contribution - Architect solutions and solve complex engineering challenges in the engagement, as well as pair with both Liatrio team members and customer team members
• Customer feedback - Maintain weekly and monthly updates, executive summaries, conduct regular surveys and gather feedback, measure outcomes, stakeholder check-ins 
• Oversight and accountability - Maintain resource forecast and actual, invoice accuracy and timely submission

Team Development

• Team morale and alignment - Accountable for overall morale and well-being of the Liatrio team engaged on the client
• Direct reports - 4-8 team members of varying experience levels, coaching/mentoring with weekly 1:1s, real time feedback, support career development, and formal feedback monthly & bi-annually 
• Team accountability - Ensure accurate time tracking, alignment with contractual obligations, assist team members at first signs of struggle and balance delivery hours with internal projects 
• Staffing needs & demands - Identifies and maps capabilities of the team to client needs, advise leadership and PeopleOps on hiring, onboarding and rotation to prevent burnout

Liatrio Growth

• Customer growth & expansion - Support delivery principle & sales team’s work in providing an excellent customer experience, identifying opportunities for expansion, promoting Liatrio and validating SOWs
• Liatrio IP development - Leveraging our industry insights to create accelerators that will be valuable to future engagements, support our internal efforts and grow the community

Tools and Technologies

• As a hands-on client and team leader, we expect you’ll have significant experience with most of the tools and technologies we frequently use with our clients. While we know it's impossible to be an expert on all the tools available, for this technical principle position we expect you'll be able to perform advanced tasks in all of the below areas independently, as well as be able to train or upskill client and colleague engineers. 
• Build systems, using technologies like Azure DevOps, GitHub Actions, GitLab
• Infrastructure as Code, like Terraform or Cloud Formation
• Cloud native technologies, such as Kubernetes and Istio
• Cloud providers, like Microsoft Azure, AWS and Google Cloud
• Observability, through tools such as Prometheus, Elasticsearch, Grafana, DataDog or Zipkin
• Modern source control management systems and branching strategies
• Application Development, comfortable reviewing code and empathizing with developers across the SDLC

Specifics

• Full benefits including unlimited PTO, funded HSA option, 401k match, monthly LiveWell stipend, and quarterly company bonus
• Annual base salary: $170,000- $200,000 , depending on experience

Requirements

• Employment eligibility: must be authorized to work in the United States or Canada without the need for sponsorship.
• Travel availability: we divide our time between working remotely and visiting our client sites located throughout the U.S. Travel typically ranges from 4-6 times a year to a few times per month.