Are you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives!
Join Our Team as a Staff Development Assistant!
We're looking for a detail-oriented Staff Development Assistant to help drive our mission forward! In this role, you will play a vital role in our staff development operations. This position will handle scheduling, coordinating materials, attendance tracking, and supporting Growth Academy - our internal leadership program. You'll work closely with various departments, assisting with event logistics and data management.
If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits.
What will my day-to-day responsibilities look like?
The Staff Development Assistant will perform administrative tasks to support efficient operations in Staff Development of The Arc of the Ozarks. General supervision is received from the Assistant Director of Staff Development; however, the employee is expected to exercise independent judgment and initiative within the limit of established guidelines and procedures. This position will work collaboratively with various areas within the organization on assigned projects and tasks. This position is an hourly, non-exempt position.
What do I need to be successful in this position?
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Accuracy & Efficiency – Strong attention to detail with the ability to work with high levels of accuracy and efficiency.
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Excellent Communication Skills – Capable of effectively communicating with team members.
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Time Management – Skilled in managing time effectively, planning ahead, and meeting deadlines.
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Tech-Savvy – Proficient in utilizing computer software to maintain computerized record-keeping systems.
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Independent Work & Judgment – Capable of exercising judgment and discretion while working with minimal supervision.
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Educational Requirements – Minimum of a diploma from an accredited high school or equivalent is required.
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Experience Requirements - minimum of six months clerical, human services, other relevant experience is required.
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Familiarity– Knowledge of The Arc of the Ozarks, its clientele, programs and workforce is highly desired.
You’ll be an integral part of the team, ensuring smooth operations and helping to maintain a positive and efficient workplace. If you’re ready to bring your skills to a dynamic and supportive environment, apply today!
Here's a little more:
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Excellent opportunities for growth and promotion within the organization.
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Setup for success with paid initial and ongoing training certifications and Professional Development Opportunities (CPR/ First Aid, MANDT verbal and physical de-escalation, Paraclete, Level One Med Aide, etc.)
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Retirement Plan – Match up to 4% after one year.
If you are passionate about making a meaningful difference in individual's lives, click on the link and apply now to join our team!
Looking for more information?
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Give us a call at 417-771-3700
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Ask for the Talent Acquisition Team
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Send us an Email at [email protected]
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Don't forget to include your name and the position/location you are interested in.
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Checkout some videos about our organization and the individuals we support here
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https://www.youtube.com/@thearcoftheozarks-springfield/videos
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Checkout our website and social media here:
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https://thearcoftheozarks.org/
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https://www.facebook.com/thearcoftheozarks
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https://www.linkedin.com/company/the-arc-of-the-ozarks/
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https://www.glassdoor.com/Reviews/Arc-of-the-Ozarks-Reviews-E421090.htm
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QualificationsStaff Development AssistantDefinition
The Staff Development Assistant will perform administrative tasks to support efficient operations in Staff Development and Training of The Arc of the Ozarks. General supervision is received from the Assistant Director of Staff Development; however, the employee is expected to exercise independent judgment and initiative within the limit of established guidelines and procedures. This position will work collaboratively with various areas within the organization on assigned projects and tasks. This position is an hourly, non-exempt position.
Essential Job Functions
The below are intended as examples of various types of work performed, they are not all inclusive. The omission of a specific job duty from the below does not exclude them as a required job function as specified by the appropriate supervisor:
Answers frequently asked questions regarding training requirements and timelines, Staff Development opportunities, etc. Refers more complex questions to appropriate person. Returns all employee communications in a timely manner.
Ensures the necessary materials are available for training and staff development sessions. May include preparing sign-in sheets, hand-outs, tests and other materials.
Provides clerical support in the form of updating Gallup Access database, data entry, creation and tracking of training materials.
Maintains accuracy and inventory of all Staff Development electronic and hard copy files, tools, and resources.
Assists with Growth Academy and teambuilding room setup, food orders, or other items as assigned by Assistant Director of Staff Development.
Maintains knowledge of current vendor resources and meeting/event sites for training, staff development and Growth Academy use.
Tracks staff development led training including attendance, materials used, activities, follow-up resources, etc.
Tracks and maintains Growth Academy alumni retention data and ensures accuracy through communication with alumni and human resources.
Maintains Growth Academy alumni communication including, but not limited to, quarterly newsletters, events, volunteer opportunities, etc.
May assist with updating Bridge or other systems with training completion and notifying management of staff attendance with training.
May conduct in-person training classes on an infrequent basis for new or current employees including but not limited to Therap, Abuse & Neglect, new hire orientation, Mandt crisis intervention system, CPR/First Aid, etc.
Provides coverage for receptionist positions as needed.
Maintains the confidentiality and accuracy of employee records and information.
Performs other related duties as requested by supervisor.
Required Knowledge, Skills, and Abilities
Excellent customer service and communication skills.
Ability to exercise good judgment and discretion.
Ability to maintain confidentiality in business dealings and records management.
Ability to work with a high level of accuracy and efficiency.
Time management skills to plan for and meet various deadlines
Ability to work varied and flexible hours, and to accept and adapt to changes in assignments.
Knowledge and skills in utilizing and Microsoft office suite, Learning Management Systems.
Prompt arrival and regular attendance at work.
Professional appearance / appropriate for conducting of hands-on training classes.
Good organization skills and ability to handle multiple projects / timelines at one time.
Ability to establish and maintain a harmonious working relationship with the public, with
management and other personnel.
Ability to express ideas effectively, verbally and in written form.
Ability to exercise judgment, discretion and to work with a minimum amount of supervision.
Ability to lift, push, pull 20 pounds on an infrequent basis.
Licensed and insured driver.
Minimum Experience and Training Qualifications
Be a minimum of eighteen years of age, possession of a diploma from an accredited high school or equivalent is required. Knowledge of The Arc of the Ozarks, its clientele, programs and workforce is highly desired. An individual with a minimum of six months clerical, human services, other relevant experience is required.
Skills Required
- High school diploma or equivalent
- Minimum six months clerical, human services, or relevant experience
- Proficiency with Microsoft Office and Learning Management Systems
- Experience with Gallup Access, Therap, or Bridge (data entry / LMS updates)
- Excellent written and verbal communication and customer service skills
- Strong attention to detail, accuracy, and time management
- Ability to maintain confidentiality and exercise good judgment
- Ability to work varied and flexible hours and adapt to assignment changes
- Prompt arrival and regular attendance
- Ability to lift/push/pull 20 pounds infrequently
- Licensed and insured driver
- Familiarity with The Arc of the Ozarks, its clientele, programs and workforce
- May conduct in-person training classes on an infrequent basis (CPR/First Aid, Mandt, Therap, etc.)
What We Do
The Arc of the Ozarks is a nonprofit organization dedicated to supporting individuals with intellectual and developmental disabilities, autism spectrum disorder, and behavioral health needs. Since 1964, they have provided a wide range of programs focused on independence, inclusion, and community connection, including residential, education, training, and therapeutic services to help individuals live, learn, and work as valued members of their community.
