Staff Deal Desk Analyst

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Hiring Remotely in United States
Remote
Software
Cribl is the AI Platform for Telemetry.
The Role

Cribl does differently. 

What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. 

As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.

Why You’ll Love This Role

The Staff Deal Desk Analyst will be a strategic advisor to Sales and the business on all aspects of deal strategy, particularly with regard to pricing, discounting and compliance oversight to ensure deals abide by our bookings and revenue framework. The role ensures each deal is confirmed and validated after execution in a timely fashion and/or escalated as necessary. This role reports to the Director, Deal Desk.


As An Active Member Of Our Team, You Will…

  • Work cross-functionally to maintain a best in class deal workflow, considerate of our partners, customers and business complexity
  • Guide deal structure and strategy to sales team; identify and recommend changes related to deal structures in response to observed behavior in the field to Director, Deal Desk
  • Manage deal flow process and ensure smooth handoffs to finance, legal, and product teams
  • Function as point of contact and subject matter expert for sales on pricing and licensing to provide deal structuring and quoting support to our global sales teams
  • Ensure data quality with closed opportunities, order forms, quotes, contracts and subscriptions in sales tools and systems
  • Support our contract data flow and organization from quoting to cash collection and reporting
  • Support our Go-To-Market teams on best practice deal management & contract structuring. Monitor deals through the sales cycle & our approval process in collaboration with Sales, Field Operations and Finance functions.
  • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours


If You’ve Got It - We Want It

  • Extensive experience in deal desk, order management, sales enablement or equivalent deal desk sales operations roles
  • Ability to work effectively in a team environment with diverse cross-functional stakeholders and drive consensus to meet deadlines
  • Ability to analyze, model and recommend the best course of action for complex pricing, negotiations, and business situations
  • Ability to manage the opportunity with new customers that require a combination of contracts that can include an order form, SSA and SOW to be executed
  • Strong organizational and execution skills with the ability to manage competing priorities
  • Strong analytical skills, mathematical proficiency, strong math background, numeracy, or mathematically inclined to manage complicated deal structures ensuring correct Annual Recurring Revenue calculations
  • Well-organized, strong communication skills and ability to manage and influence internal customers and partners with high motivation for continuous improvement and ability to drive impact
  • Experience using revenue systems forecasting (Clari), CRM (Salesforce) and Configure, Price, Quote (Salesforce-CPQ)
  • Ability to prioritize and multitask as well as excitement to roll up your sleeves and contribute to all parts of the Cribl’s operations.  We are a lean team and wear many hats! 

Bonus Points

  • Knowledgeable about product development at enterprise tech companies
  • Geographically located in the Eastern Time Zone of the United States
  • Passionate about diversity, equity, and inclusion

Salary Range ($101,500 - $158,600)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.

Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us

Cribl Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cribl and has not been reviewed or approved by Cribl.

  • Affordable Benefits Medical and dental premiums are fully covered for individuals in the U.S., with low costs for dependents, and the plans are described as low‑cost overall. This positions healthcare expenses favorably for many employees.
  • Leave & Time Off Breadth Unlimited PTO, paid holidays, and periodic company “refresh” or winter‑break days provide ample time away. Flexible schedules further support taking time when needed.
  • Wellbeing & Lifestyle Benefits A monthly stipend for home office, phone, and internet, plus strong remote‑work setup support, underpin the remote‑first model. Additional perks like recharge days and equipment support bolster day‑to‑day wellbeing.

Cribl Insights

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The Company
HQ: San Francisco, CA
1,000 Employees
Year Founded: 2018

What We Do

Cribl, the AI Platform for Telemetry, empowers enterprises to manage and analyze telemetry for both humans and agents. Trusted by organizations worldwide, including half of the Fortune 100, Cribl bridges the gap between AI ambition and infrastructure reality. No lock-in. No data loss. No compromises. Cribl’s vendor-agnostic platform ensures data remains portable and interoperable. By cost-effectively handling increasing data volume and variety without delay, Cribl gives enterprises the choice, control, and flexibility to build what’s next.

Why Work With Us

We are building the company that will become the industry leader in IT and Security data. But, doing that doesn’t mean we’re always serious. We approach our work fearlessly, learn quickly, improve constantly, and celebrate our wins at every turn. And more importantly, we laugh a lot.

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