Chewy reaches out to millions of pet parents through a variety of marketing channels including physical mails, onsite ads, TV videos, Radio, TikTok, etc. Our pet parents love our product and our ads. We have the task of deciding what marketing message and channels would be most useful to them and help them discover those products. How do we do this?
Meet Marketing Sciences Organization at Chewy. We use the best machine learning techniques and continuously test the outcomes to simplify messaging to our pet parents looking for their pet needs on Chewy.com. Our exceptional multi-disciplinary team of data scientists, data engineers, software engineers and product managers work together to power personalized messaging and marketing initiative at chewy. Our team has single threaded ownership of the space allowing us to decide impactful products that we can experiment with, measure with metrics, and deliver at a fast pace.
We are hiring a Staff BI for our Marketing Sciences Organization in Bellevue, WA and Boston, MA locations. In this position, you will help us build scalable, robust analytics solutions for marketing at Chewy. You will demonstrate a passion for delivering outstanding customer experience, experience of building scalable solutions and will bring communication skills that allow you to instill trust in the team that you are working with. This role will be expected to go deep into utilizing marketing and customer data to create scalable data solutions, analyze channel/campaign effectiveness and provide insights to the business.
What You'll Do:
- Designing, developing, troubleshooting, evaluating, deploying, and documenting data management and business intelligence systems, enabling stakeholders to manage the business and make effective decisions.
- Work with business customers in understanding the business requirements and implementing solutions to support analytical and reporting needs.
- Design and implement an analytical environment using third-party and in-house reporting tools, modeling metadata, building reports & dashboards, and providing our customers with timely, flexible, and structured access to their data.
- Ensuring completeness and compatibility of the technical infrastructure to support system performance, availability, and architecture requirements.
- Reviewing and participating in testing of the data design, tool design, data extracts/transforms, product analytics and experimentation
- Implement training and documentation solutions that enable business stakeholders to get the most out of our self-serve reporting tools.
What You'll Need:
- Candidate must possess a bachelor's or master's degree in computer science, or related field, or equivalent experience.
- 10+ years of experience with detailed knowledge of BI data warehouse technical architectures, infrastructure components, ETL/ ELT, and reporting/analytic tools
- 8+ years of experience with BI/visualization tools like Tableau/BO/OBIEE etc.
- 5+ years of work experience in building self-serve BI solutions, canned reports, and enterprise level BI solutions.
- 4+ years of experience with data modeling in large Data warehousing, data lake environment
- 4+ years of data science experience with building regression, classification models
- 4+ years of experience with R, Python, Weka, SAS, MATLAB, or other statistical/machine learning software
- Exposure to Big Data stack environments (EMR, Hadoop, MapReduce, Hive)
- Advanced analytical skills with excellent knowledge of SQL and advance SQL
- Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders.
- Experience with A/B Testing & Optimization techniques.
Bonus:
- Experience in gathering requirements and formulating business metrics for reporting.
- Experience building on AWS Quick Sight, Elastic Cache etc.
- Experience with statistical models and building predictive models from scratch.
- Experience with building NLP and sentiment analysis.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
