Staff Business Intelligence Analyst, Resilience

Posted 21 Hours Ago
Be an Early Applicant
2 Locations
In-Office
200K-247K Annually
Senior level
Automotive
The Role
Design and maintain KPIs, data infrastructure, and automated reporting to measure operational safety and resilience. Build scalable data models and ETL pipelines, analyze agent response performance, quantify operational capacity, and partner cross-functionally to deliver actionable insights that improve operations and inform AI model training.
Summary Generated by Built In

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo’s Product Data Science team works cross-functionally with Engineering, Product and Operations to help the company make the most informed decisions using data. Our team collaborates on high-impact projects across the company — from driving quality and operational efficiency to market analysis and rider satisfaction scores — we help to safely and efficiently scale the Waymo Driver. We are data-driven, curious, open-minded, and adapt quickly to new information.

In this hybrid role, you will report to the Product Data Science Lead, Supply Operations.

You will:

  • Define, build, and maintain KPIs and metrics to measure operational safety and quality across our Operations Center
  • Architect and scale data infrastructure to support automated reporting for Road Rule Events, improving operational transparency and safety insights
  • Quantify our operational capacity to handle events, providing actionable data to scale team performance and optimize response protocols
  • Analyze agent response precision to identify performance patterns, optimize workflows, and provide input for AI model training
  • Partner cross-functionally to translate business challenges into robust data pipelines and reporting solutions that drive operational resilience

You have:

  • 8+ years of experience in a related technical field (or equivalent practical experience), with a proven track record of architecting and scaling projects 
  • Excellent communication and Stakeholder & Management skills: You can communicate clearly complex topic in an easy to understand way to stakeholders at all levels of the company
  • Extensive experience with data modeling, warehousing and building ETL pipelines
  • Action Oriented Analytical mindset - you not only build the report, you look at your data and make actionable recommendations from it 

We prefer:

  • Experience in the Autonomous Vehicle industry or a strong background in engineering or physics
  • Experience working with Operations

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. 

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. 

Salary Range
$200,000$247,000 USD

Skills Required

  • 8+ years of experience in a related technical field or equivalent practical experience
  • Proven track record of architecting and scaling projects
  • Extensive experience with data modeling, warehousing, and building ETL pipelines
  • Excellent communication and stakeholder management skills (able to explain complex topics clearly)
  • Action-oriented analytical mindset; makes actionable recommendations from data
  • Experience in the Autonomous Vehicle industry or strong background in engineering or physics
  • Experience working with Operations

Waymo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Waymo and has not been reviewed or approved by Waymo.

  • Fair & Transparent Compensation Pay is considered strong for full‑time technical roles, aligning with top‑tier AV/Big Tech benchmarks. Employer materials also emphasize competitive pay with eligibility for bonuses and equity as part of total rewards.
  • Healthcare Strength Coverage spans medical, dental, vision, mental‑health resources, onsite wellness centers, and counseling, with specialized programs such as menopause and transgender medical advocacy. Dependents are included, indicating depth across core health needs.
  • Parental & Family Support Offerings include fertility and family‑forming assistance, parental and baby‑bonding leave, caregiver and elder‑care support, and backup childcare. These programs are positioned to support families through multiple life stages.

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The Company
HQ: Mountain View, CA
2,359 Employees
Year Founded: 2009

What We Do

Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to move around. With the Waymo Driver, we can improve the world’s mobility while saving thousands of lives. Waymo reaches out to candidates from official channels only (e.g. directly from @waymo.com email addresses, or through our recruiters or sourcers who are noted as such on LinkedIn). We do not contact candidates about career opportunities through instant messaging apps like Telegram, email addresses from domains other than waymo.com (such as Gmail addresses), direct messages on Twitter, Facebook, and Instagram, or text messages. Visit waymo.com to check out our official job listings.

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