Staff Augmentation Specialist

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

Coordinates with Resource Coordinators, Delivery Managers and Technical Leads to understand external staffing requirements on client engagement projects for all geographies and Practices. Works with Delivery Manager(s) and Practice Manager(s) to identify appropriate resources based on requested skills, geographic location, and working hours. Coordinates a variety of tasks such as liaising with Agencies and Independent Contractors for temporary staffing needs, reviewing candidate’s resumes, scheduling interviews, reviewing feedback, confirming allocation, creating contracts, onboarding individuals, issue management and relationship management with Partner Agencies. This individual also collaborates in the development of processes and systems to identify, track, action and report on Subcontracting.  

A Staff Augmentation Specialist must be an excellent communicator, be able to foster relationships with both employees and external partners and individuals.  Ideally, they should have experience in recruitment, or project Coordinator roles. They must have great attention to detail, be extremely organized and collaborative. 

Roles & Responsibilities

• Liaising with agencies and Independent Contractors to fill vacancies in a timely manner
• Facilitate the priority and fulfillment of external staffing requests
• Maintain awareness of existing or potential external resource escalation issues and recommend resolution
• Scheduling external resource interviews with technical employees and Delivery Managers
• Supporting candidate screening processes 
• Organize and implement sustainable Subcontracting and Partnership strategy 
• Identify hard to fill roles and take proactive actions
• Assist in subcontractor onboarding
• Gather feedback on performance and mitigate risks
• Identify and measure Subcontracting KPIs
• Prepare and present KPI reports
• Create and submit reports for upper management
• Uses sound judgment, application of general business principles and demonstrates initiative in carrying out assigned duties
• Ensures the internal PSA tool is up to date to enable operations run smoothly
• Identify improvements that can be made to existing processes
• Follow Resource Management Governance
• May perform other duties as required

Qualifications

• Minimum education of bachelor’s degree preferred
• Highly effective communication, influence, analytical and organizational skills
• Cross-Functional collaboration, effective multi-tasking, and coordination with many functional groups
• Ability to work independently
• Strong working knowledge of Microsoft Office products
• Advocate for continuous improvement
• Outstanding organizational and time-management skills
• Critical thinker with a problem-solving mind
• Reliable with respect to confidentiality 

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include: 

- Medical, Dental, and Vision Insurance 

- 401(k) 

- Paid company holidays 

- Paid time off 

- Paid parental and caregiver leave 

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.