Staff Assistant - Denver Human Services

Staff Assistant

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

The City and County of Denver offers competitive pay commensurate with education and experience.  New hires are typically brought into the organization between $25.30 and $31.63. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. This position reports to our offices at 1200 N. Federal Boulevard in Denver three days a week and telecommutes remotely at a designated workplace within the State of Colorado the remaining days.

At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

About FAAD

The Family and Adult Division (FAAD) is seeking a talented and passionate Staff Assistant I. This position will report directly to the Division Director and serve as the hub for 130+ employees. This position will often find themselves in a fast-paced work environment, with a lot of moving parts. The successful candidate will have an inherent curiosity, the capacity to learn, and a creative flare. We are also looking for someone that is naturally proactive and does not wait to be told what to do. An individual who will anticipate needs before they arise, with very strong organizational skills. It is critical for this position to be a highly effective communicator, and able to address business requirements throughout all levels of the organization.   

In this role, you will work both independently and as part of a team and must be able to interact with staff at all levels of our agency. The selected candidate will be driven, engaged, able to communicate both verbally and in writing at the highest levels, understand discretion and the sensitive nature of the work we do, and have a demonstrated passion for the clients we serve each day.

This position provides a unique and exciting challenge for the right candidate. The successful candidate must display high standards of ethical conduct and possess a high degree of professionalism to provide administrative support for the FAAD Division Director and management team to ensure smooth continuity of business.

This role provides executive support in a one-on-one working relationship with the Division Director in a fast-paced office. Responding with compassion and sincere commitment toward problem solving is a must. This position provides a unique and exciting challenge for the right candidate.

Specifically, in this role you will: 

• Implement and coordinate specific administrative functions by exercising delegated decision making authority over essential elements of the function.
• Evaluate operational objectives or procedures and recommend/create modifications and/or other solutions by analyzing operational issues and/or addressing management concerns.
• Recommend and offer informed opinions to management on courses of action based on specialized knowledge.
• Interpret, communicate and implement agency policy and procedural changes.
• Assist other staff in adapting to new policies and practices, modifications and/or other solutions. 
• Implement, maintain and monitor expenditure controls for the organization.
• By position, participates in budget development by identifying and quantifying both ongoing and special budgetary requirements and provides justifications for requested budget items and amounts.
• Performs other related duties as assigned.
• Employees may be re-deployed to work in other capacities in their own agencies or in other City agencies to support core functions of the City during a City-wide emergency declared by the Mayor.
• Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above.

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Demonstrated ability to work in a high-pressure environment with short deadlines
• The ability to work in a hybrid environment, at least three days a week in-person at the office
• Strong organizational skills
• Technologically adept and familiar with Microsoft Office programs (Outlook, Teams, PowerPoint, etc.)
• Ability to achieve high performance goals and meet deadlines in a fast-paced highly dynamic environment
• Adaptability to quickly and comfortably shift priorities while maintaining the highest level of customer service and responsiveness
• Proven ability to maintain confidentiality and manage sensitive data and information
• Highly resourceful with the ability to be effective independently with little direction

This position is expected to stay open until June 24. Please submit your application as soon as possible and no later than June 24 at 11:59 PM.

Job Profile

To view the full job profile including position specifications, physical demands, and probationary period, click here.

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The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [email protected] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.