Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
San Mateo, CA (Remote Considered)
We are seeking a new Analytics Operations team member to serve as Staff Analytics Portfolio & Process Governance. This role is responsible for establishing and optimizing the frameworks, tools, and processes that enable effective planning, execution, and governance of analytics work across the organization. Its critical to operate at both a strategic and operational levels, ensuring alignment between team-level execution and leadership priorities while driving consistency, transparency, and continuous improvement in how analytics work is planned and delivered.
Responsibilities
- Portfolio Framework Development & Governance
- Define, implement, and continuously refine portfolio governance frameworks to support effective work planning across analytics teams
- Establish standardized approaches for prioritization, capacity planning, and roadmap development
- Ensure alignment between analytics initiatives and broader business objectives
- Drive strategy and alignment of Executive-level Portfolio KPIs and reporting
- Develop clear, scalable documentation for portfolio governance processes, standards, and workflows
- Work Planning Tool Ownership
- Evaluate, select, and lead the implementation of a portfolio and collaboration tool that supports both team-level execution and leadership visibility
- Drive adoption and best practices for tool usage across portfolio team and analytics stakeholders
- Maintain and optimize the tool to ensure it meets evolving organizational needs
- Risk & Dependency Management
- Design and operationalize processes for identifying, tracking, and escalating risks, issues, and cross-team dependencies
- Enable proactive communication and mitigation strategies across teams and leadership
- Ensure visibility and accountability for critical blockers impacting delivery
- Process Documentation & Excellence
- Lead the design and optimization of end-to-end business processes, ensuring alignment with organizational strategy and operational goals
- Facilitate cross-functional workshops to gather requirements, map current-state processes, and identify opportunities for improvement
- Analyze process performance using data and metrics to identify bottlenecks, inefficiencies, and areas for automation
- Partner with stakeholders to design future-state workflows that enhance productivity, quality, and customer experience
- Collaborate with technology and analytics teams to integrate tools and systems that support optimized processes
- Drive organizational change efforts by developing transition plans, training materials, and communication strategies
What We’re Looking For:
- Bachelor’s degree in business, data science, computer science, or a related field
- 12+ years of experience in analytics operations, portfolio management, program management, or related disciplines within large-scale organizations
- Proven ability designing and implementing work planning frameworks and operating models
- Authority in architecting and deploying portfolio and program management (PPM) tools such as Wrike (preferred), Aha!, Jira, AirTable, MS Project/Planning, Asana, etc.
- Attention to detail with the ability to scale solutions
- Deep expertise in successfully implementing and managing agile delivery execution methodologies
- Excellent communication and presentation skills; able to influence technical and non-technical stakeholders at multiple levels – including VP-level and above
- Thrives in highly ambiguous environments to drive alignment across teams
- Unparalleled analytical and problem-solving skills, capable of operating at both tactical and leadership levels
- Driving force, collaborative, and comfortable operating in a fast-paced, global environment
- Continuous improvement mindset
- PMP (preferred), Six Sigma (black belt), or BPM process improvement certification or equivalent demonstrated experience
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Skills Required
- Bachelor's degree in business, data science, computer science, or related field
- 12+ years of experience in analytics operations, portfolio management, program management, or related disciplines
- Proven ability designing and implementing work planning frameworks
- Authority in architecting and deploying portfolio and program management tools
- Deep expertise in implementing and managing agile delivery execution methodologies
- Excellent communication and presentation skills
- PMP, Six Sigma (black belt), or BPM process improvement certification
What We Do
PlayStation has been at the forefront of interactive and digital entertainment since the debut of our first console in 1994. Our products delight millions across the world through incredible games, cutting edge experiences and access to many types of media. This commitment to amazing our fans is at the core of who we are and one we share with Sony Corporation, internationally known as a leader in music, movies and consumer electronics. We can only achieve this goal by welcoming talented people and empowering them to do their best work. From game developers to data scientists, software engineers to cybersecurity experts, marketing to accounting and finance professionals, we’re always looking for talented people who share a passion for creating and our commitment to delivering amazement.
