Most companies are still experimenting with AI wrappers in local environments. At Pushpay, we are building production-grade agentic systems that directly amplify how our entire engineering organization builds, ships, and operates software.
As a Staff AI Platform Engineer, you will operate with significant autonomy to architect, run, and scale our internal agentic platforms and developer tooling (like PR review agents, SDLC copilots, and context engines). You won't just build these systems—you will own their operational discipline, cost governance, evaluation suites, and reliability in production, acting as a force multiplier for every engineer across Pushpay.
Why This Role is DifferentTrue Engineering Leverage: You aren't building internal gimmicks. You are designing systems that fundamentally transform our SDLC and reduce friction for every product team.
Production-Grade Non-Determinism: You treat agents as distributed, operational workloads—implementing token budgets, trace-level observability (OTEL, Langfuse), SLOs/SLIs, and eval-driven regression testing before code hits main.
Influence Without Dictatorship: You won't enforce top-down mandates. You will drive org-wide adoption of tools like Claude Code and custom MCP implementations through technical credibility, pairing with teams, and building platforms engineers want to use.
Architect & Build Agentic Systems: Design internal supervisor loops, router patterns, and state machines using the Claude Agent SDK, AWS Bedrock, and frameworks like LangGraph.
Run Workloads at Scale: Establish SLOs for agent success rates, latency, and token efficiency. Take point on observability, prompt versioning, and incident response when agents misbehave or hallucinate.
Elevate Developer Experience: Identify SDLC bottlenecks, optimize build/CI performance, refine local dev setups (LocalStack, .NET Aspire), and tune AWS serverless architectures (Lambda cold-starts, SnapStart).
Set the Bar for AI Safety & Quality: Define reusable component models, context retrieval (RAG) architecture, and guardrails to ensure autonomous systems degrade safely.
8+ Years in Software Engineering with significant time spent as a technical lead in Platform, Infrastructure, or DevEx.
Production Agentic Experience: You have actually operated non-deterministic LLM/agentic workloads in production—managing cost governance, tracing, and eval pipelines, not just building prototype wrapper apps.
Backend & Cloud Mastery: Deep proficiency in C# or Python paired with strong AWS cloud-native expertise (Lambda, API Gateway, Bedrock, IAM/KMS).
Developer Empathy & Leadership: A track record of driving tool adoption and technical standards across multiple teams through pairing, mentorship, and clear communication rather than authority.
Claude Agent SDK • AWS Bedrock • LangGraph / LangChain • OTEL • Langfuse • New Relic • C# / .NET • Python • AWS Lambda • .NET Aspire • LocalStack
Ready to build the platform that powers the future of our engineering organization?
Apply now to join Pushpay's Enablement team as our Staff AI Platform Engineer!
You MUST be eligible to work in NZ to be considered for this role.
Skills Required
- 8+ years of software engineering experience
- Significant experience as a technical lead in Platform, Infrastructure, or Developer Experience
- Production experience operating non-deterministic LLM or agentic workloads
- Experience managing AI cost governance, tracing, and evaluation pipelines
- Deep proficiency in C# or Python
- Strong AWS cloud-native expertise, including Lambda, API Gateway, Bedrock, IAM, and KMS
- Track record of driving tool adoption and technical standards across multiple teams
- Eligible to work in New Zealand
Pushpay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pushpay and has not been reviewed or approved by Pushpay.
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Healthcare Strength — Health coverage is described as robust, spanning medical, dental, vision, disability, life, and strong mental-health support via EAP with in-network reimbursement. Employer-covered premiums on an HDHP option and availability of a PPO reinforce perceived value.
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Leave & Time Off Breadth — Time off is considered generous, with PTO that increases by tenure, paid company holidays, floating holidays, and dedicated volunteer time. Paid parental leave and bereavement support further broaden the offering.
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Strong & Reliable Incentives — Sales compensation structures are viewed as competitive, with clear OTE frameworks and many sellers achieving targets. Feedback suggests incentive design is a relative strength within internet/SaaS contexts.
Pushpay Insights
What We Do
Our leading ChurchStaq, ParishStaq, and Resi Media suites simplify engagement, giving, administration, and video streaming—enabling our more than 14,000 customers to increase generosity, drive participation, and build stronger relationships with their communities. Our founders believed mission-based organizations deserved great software. That vision has fueled our work and our people every day as we create industry-leading software that helps organizations connect, grow, and drive meaningful change.
Why Work With Us
Since 2011, Pushpay has remained at the forefront of technological innovation, usability, and customer care. Our founders believed mission-based organizations deserved great software. We work hard to help communities to connect and deliver their purpose. When our customers succeed, the communities they serve succeed.
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