We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.
Calix is where passionate innovators come together with a shared mission: to reimagine broadband experiences and empower communities like never before. As a true pioneer in broadband technology, we ignite transformation by equipping service providers of all sizes with an unrivaled platform, state-of-the-art cloud technologies, and AI-driven solutions that redefine what’s possible. Every tool and breakthrough we offer is designed to simplify operations and unlock extraordinary subscriber experiences through innovation.
Calix is seeking a highly skilled Staff AI Ops Engineer with hands-on experience with GCP to join our cutting-edge AI/ML team. In this role, you will be responsible for building, scaling, and maintaining the infrastructure that powers our machine learning and generative AI applications. You will work closely with data scientists, ML engineers, and software developers to ensure our ML/AI systems are robust, efficient, and production ready.
This is a remote-based position that can be located anywhere in the United States or Canada. Please note that as part of the recruitment and hiring process, there is an in-person meeting that will take place.
Key Responsibilities:
Design, implement, and maintain scalable infrastructure for ML and GenAI applications
Deploy, operate, and troubleshoot production ML/GenAI pipelines/services
Build and optimize CI/CD pipelines for ML model deployment and serving
Scale compute resources across CPU/GPU architectures to meet performance requirements
Implement container orchestration with Kubernetes
Architect and optimize cloud resources on GCP for ML training and inference
Setup and maintain runtime frameworks and job management systems (Airflow, KubeFlow, MLflow, etc.)
Establish monitoring, logging and alerting for systems observability
Optimize system performance and resource utilization for cost efficiency
Develop and enforce AIOps best practices across the organization
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
8+ years of overall software engineering experience
3+ years of focused experience in DevOps/AIOps or similar ML infrastructure roles
Proficient in IaC, using Terraform.
Strong experience with containerization and orchestration using Docker and Kubernetes
Demonstrated expertise in cloud infrastructure management on GCP
Proficiency with workflow management such as Airflow & Kubeflow
Strong CI/CD expertise with experience implementing automated testing and deployment pipelines
Experience with scaling distributed compute architectures utilizing various accelerators (CPU/GPU)
Solid understanding of system performance optimization techniques
Experience implementing comprehensive observability solutions for complex systems
Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
Strong proficiency in Python
Familiarity with ML frameworks such as PyTorch and ML platforms like Vertex AI
Excellent problem-solving skills and ability to work independently
Strong communication skills and ability to work effectively in cross-functional teams
#LI-Remote
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
156,400 - 265,700 USD AnnualAll Other US Locations:
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Skills Required
- Bachelor's degree in Computer Science or related field
- 8+ years of software engineering experience
- 3+ years in DevOps/AIOps or ML infrastructure roles
- Proficient in IaC using Terraform
- Experience with Docker and Kubernetes
- Expertise in cloud infrastructure management on GCP
- Proficient with Airflow & Kubeflow
- Strong CI/CD experience
- Experience with CPU/GPU scaling
- Understanding of performance optimization techniques
- Experience with observability solutions
- Knowledge of monitoring tools (Prometheus, Grafana, ELK stack)
- Proficiency in Python
- Familiarity with ML frameworks (PyTorch)
- Excellent problem-solving skills
Calix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Calix and has not been reviewed or approved by Calix.
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Flexible Benefits — Remote‑first policies include home‑internet reimbursement, home‑office furniture support, and work‑from‑anywhere flexibility. Feedback suggests these options make the package adaptable across locations and work styles.
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Healthcare Strength — Coverage spans medical, dental, and vision for employees and dependents alongside EAP and virtual therapy/coaching. Wellbeing elements like lifestyle allowances, recharge days, and no‑internal‑meeting days further bolster health support.
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Leave & Time Off Breadth — Paid vacation, wellness days, holidays, bereavement and jury‑duty leave offer broad time‑off access. Parental/bonding and caregiver leave, plus adoption assistance and medical‑travel coverage, extend support through major life events.
Calix Insights
What We Do
Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics, and turn the complexity of the smart home and business into new revenue streams.
