SSO Site Partnership Manager

Job Description Summary

The SSO Site Partnership Manager optimizes the cooperation with selected trial sites, considered key accounts for Novartis with huge potential to significantly contribute to the portfolio execution, aiming to improve performance in clinical studies regarding patient numbers, timelines, data flow and quality and thus establishes Novartis as partner of choice in clinical trials.

Job Description

Key responsibilities:                                                                                        

• Responsible for key account network within the country/extended country group (OPCs & satellite countries)

• Defines tailored engagement model with assigned sites according to local and structural needs of these sites

• Prepares and implements Site Partnership Strategy Plans in cooperation with assigned accounts

• Defines measures of success for each site in scope (e.g., % increase in portfolio volume, patient density, start-up, and contracting timelines)

• Single point of contact for all relevant stakeholders (e.g., departments heads, investigators, pharmacists, clinic administration) across all therapeutic areas at assigned sites regarding all study overarching topics

• Communicate Novartis standards & expectations for future collaboration 

• Support feasibility process in close cooperation with the SSO Feasibility Manager

• Support and optimize early site engagement, speed of site initiation readiness as well as achievement of committed patient numbers in the assigned sites 

• Responsibility to analyze all information regarding the assigned sites, to oversee all study activities and to survey sites´ strengths, areas of improvement and capacities 

• Support sites to develop their network with other departments to improve study start-up, patient management and recruitment  

• Support negotiation of study fees, contracts, contract templates and master templates as applicable.

Essential Requirements:                                                                                        

• Degree in scientific or health discipline

• Minimum 5 years’ experience in clinical research in a role that oversees (project management) and/or with monitoring clinical trials.   

• Capable of leading in a matrix environment, without direct reports.  

• Understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution

• Strong project management capabilities with demonstrated ability to problem solve and mediate complex issues   

• Fluent in English and Portuguese.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: Competitive salary, annual bonus, life insurance, home office policy (home office 2x a week), retirement and wellbeing plans, flexible working arrangements, birthday day-off, parental leave, subsidized dining facilities, health insurance, employee recognition platform, Gympass, employee resource groups and virtual self-development tools.

If you want to learn more about our benefits, you can access the Novartis Life Handbook: https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Careers: https://www.novartis.com/careers

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.        

Skills Desired

Budget Management, Clinical Trials, Negotiation Skills, Process Improvement, Project Planning, Vendor Management, Waterfall Model