SSI Platform Administrator

About the Opportunity

We are looking for a qualified SSI Platform Administrator who will provide technical administration, support, configuration, and maintenance of customer environments for SSI’s shipbuilding platforms, primarily the ShipConstructor, EnterprisePlatform, and ShipbuildingPLM. This position will allow the candidate to work remotely in full-time for SSI America's, with the occasional need for on-site support or training if required. This position is a fantastic opportunity for someone wanting to work with a high-performing technical support team. The successful candidate will be part of a team of technical experts who continually push the boundaries of the technologies and methodologies of effective technical support.

SSI is a global Software Company servicing the needs of the Off-shore and Marine industries all over the globe for over 35 years. We are proud to offer a fully inclusive culture and workplace welcoming ALL people with relevant skills and experience to our flat organizational structure, working with self-directed teams using Agile Principles as well as our own defined SSI Principles to guide us in our daily work.

Please Note: SSI has clients all across the Americas in different time zones and will require the candidate to be flexible with hours (but only 8hrs a day- 40hours a week) to support our diverse clients.

As the SSI Platform Administrator you will be responsible for the following:

• Install, configure, deploy, and maintain instances of SSI EnterprisePlatform and ShipbuildingPLM in customer production.
• Manage Microsoft SQL Server databases underpinning ShipConstructor and related platform.
• Monitor system health, logs, and performance metrics.
  Support integration and data synchronization between ShipConstructor, EnterprisePlatform, ShipbuildingPLM, and external systems (e.g., MRP, MES, ERP, PLM connectors).
• Configure connectors, publishing modes, user directories, and automation workflows within EnterprisePlatform 
• Perform low-code/no-code configurations, customizations, and hook-up testing in ShipbuildingPLM (built on Aras Innovator)
• Troubleshoot complex technical issues related to platform functionality.
• Apply patches, updates, security hardening, and version upgrades to platforms.
• Assist customers with user access management, role-based permissions, and security best practices. 
• Document configurations, procedures, troubleshooting steps, and environment setups; maintain knowledge base articles for internal and customer use.
• Collaborate remotely with customer IT/engineering teams, shipyard stakeholders, and SSI implementation specialists during deployments, upgrades, and issue resolution.
• Participate in on-call rotation for critical customer support as required.
• Stay current with SSI product releases, features
  

Requirements: 

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• 3–5+ years of experience in systems administration, preferably supporting enterprise software, databases, or PLM/CAD platforms in manufacturing/industrial environments.
• Strong proficiency with Microsoft SQL Server administration.
• Experience with Windows Server environments, virtualization. 
• Familiarity with Autodesk products (especially AutoCAD-based tools) and shipbuilding CAD/engineering workflows is highly desirable.
• Knowledge of PLM systems (Aras Innovator experience a strong plus) and enterprise integration concepts.
• Understanding of shipbuilding or marine industry processes is preferred. 
• Excellent problem-solving and analytical skills.
• Strong communication skills to explain technical concepts to non-technical shipyard users and stakeholders.
• Ability to work independently in a customer-facing support role, often remotely.
• Willingness to travel occasionally for on-site support or training (if required).
  

About the Benefits

SSI offers a competitive compensation package that includes a full Benefits package, competitive wages and profit-sharing, as well as education benefits and self-paced learning opportunities and the opportunity to work from home.
Only those selected for an interview will be contacted.

If you enjoy working in a fast-paced dynamic environment and want to take your career to the next level with a local employer of choice – Apply to SSI today!