Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
With the Okta's Auth0 organization’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-critical
Reporting to the Manager of Engineering, in this role as a SRE Operations Engineer, you will ensure smooth operations of our Customer Identity Cloud at Okta. Working closely with the SRE team, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term operational success for the platform with potential career growth into Site Reliability Engineering.
What you’ll be doing
- Executes operational work including updating/patching and maintaining the Engineering Service Desk queue
- Responsible for ensuring team requests are triaged and/or actioned in a timely manner
- Monitors Platform health and take steps to alleviate issues related to deployment and operations
- Assist with capacity, performance and scalability testing where required
- Escalation point for Platform issues from customer support teams
- Execute runbooks and update processes as required
- Interface with the SRE team to report core issues, required improvements and new feature requests
What you’ll bring to the role
- General platform infrastructure knowledge, including high availability / load balancing concepts, routers, firewalls
- and storage subsystems
- Sound understanding of protocols/technologies like HTTP, SSL, SSH and Kubernetes
- Familiarity with a variety of open source technologies and tools like MongoDB, NodeJS
- Knowledge of terraform is good to have
- Familiarity with a cloud platforms like AWS and Azure is desired
- Linux fundamentals and knowledge of tools like Datadog are good to have
- Experience with monitoring and troubleshooting techniques
- Ability to communicate clearly with a diverse range of stakeholders across multiple domains
- Multi tasking and time management skills
Experience in the following
- 1+ years in a Cloud Operations role
- 1+ years in a production environment supporting large-scale, mission-critical applications
- Interest and/or an understanding of programming e.g. golang, shell scripting
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The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
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Skills Required
- 1+ years in a Cloud Operations role
- 1+ years supporting large-scale, mission-critical production applications
- General platform infrastructure knowledge (high availability, load balancing, routers, firewalls, storage subsystems)
- Understanding of HTTP, SSL, SSH and Kubernetes
- Familiarity with open source technologies such as MongoDB and NodeJS
- Knowledge of Terraform
- Familiarity with cloud platforms like AWS and Azure
- Linux fundamentals and familiarity with tools like Datadog
- Experience with monitoring and troubleshooting techniques
- Ability to communicate clearly with diverse stakeholders
- Multi-tasking and time management skills
- Interest and/or understanding of programming (e.g., golang, shell scripting)
Okta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Okta and has not been reviewed or approved by Okta.
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Healthcare Strength — Health coverage spans medical, dental, vision, mental-health support, and income protection, complemented by preventive care options and wellness resources. These elements indicate robust coverage for both routine needs and more complex situations.
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Parental & Family Support — Policies include paid parental leave, adoption and surrogacy assistance, and fertility and family‑building benefits. Caregiving resources and flexible arrangements help employees navigate family responsibilities.
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Leave & Time Off Breadth — Flexible or unlimited PTO, separate sick time, paid holidays, and a company Wellbeing Week provide multiple avenues for time away. This breadth supports rest, recovery, and work‑life balance.
Okta Insights
What We Do
Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
