The Red Hat Ansible Engineering team is looking for a Site Reliability Engineer (SRE) in India in Pune. If you are a highly motivated professional who wants to work with a high performing team to deliver a high quality user experience for our customers then please read on.
As an SRE in the Ansible organization, you will be working across geos with technical team members to analyze, design, develop, debug, and deliver new products and feature functionality for the Ansible offerings. You will get an opportunity to collaborate with diverse agile teams around the world to deliver value for our customers and partners in an open source way. This is also a great opportunity to hone your skills while working with a wide range of modern languages, frameworks, and technologies. You will also become a part of Red Hat’s culture, which makes us unique in the industry. You will work with communities (f.e. https://www.ansible.com/community) passionate about open source software. Successful applicants must reside in a country where Red Hat is registered to do business.
What will you do:
- The day-to-day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to:
- Contribute code to increase the scalability and reliability of the service
- Contribute software tests and participate in peer review to increase the quality of our codebase
- Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
- Participate in a regular on-call schedule, including occasional paid weekends and holidays
- Practice sustainable incident response and blameless postmortems
- Resolve customer issues escalated from the Red Hat Global Support team
- Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
What will you bring:
- Passion for learning new technologies, building elegant software systems, troubleshooting complex technical issues, and automation.
- Basic knowledge of software development life cycle tools, like GitHub and Jenkins.
- Software development life cycle (SDLC) and agile or scrum processes
- 4+ years of software engineering experience using object-oriented languages; Python or Golang a plus
- 4+ years experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure
- 1+ year experience with Kubernetes
- 1+ year experience with containers on Linux
- Demonstrated ability to quickly and accurately troubleshoot systems issues
- Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
- Leverage and Utilize AI Tools: Identifies and resolves moderately complex issues by implementing AI-powered agents to automate non-routine workflows and enhance existing team processes
- Excellent communications skills in a global team environment
- Good written and verbal communication skills in English
- On-call shifts may start early in the morning (5am)
Experience with the following is considered a plus:
- Practical application of Generative AI/LLMs
- Writing Ansible playbooks and administering the Red Hat Ansible Automation Platform
- Familiarity with observability platforms (such as Dynatrace, DataDog, etc)
- Cloud native development/administration experience
- Prior experience working on a globally distributed, remote team
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.
Skills Required
- Reside in a country where Red Hat is registered to do business
- 4+ years software engineering experience using object-oriented languages
- Basic knowledge of software development lifecycle tools such as GitHub and Jenkins
- Familiarity with SDLC and agile/scrum processes
- 4+ years managing Linux-based systems in a public cloud (AWS, GCP, or Azure)
- 1+ year experience with Kubernetes
- 1+ year experience with containers on Linux
- Demonstrated ability to quickly and accurately troubleshoot systems issues
- Solid understanding of TCP/IP networking and protocols such as DNS and HTTP
- Experience leveraging and utilizing AI tools or AI-powered agents to automate workflows
- Willingness to participate in regular on-call schedule including occasional paid weekends and holidays
- Excellent written and verbal communication skills in English for global teamwork
- Ability to work early on-call shifts (may start at 5am)
- Passion for learning new technologies and building elegant, automated software systems
- Practical application of Generative AI/LLMs
- Writing Ansible playbooks and administering Red Hat Ansible Automation Platform
- Familiarity with observability platforms (e.g., Dynatrace, DataDog)
- Cloud native development/administration experience
- Prior experience working on a globally distributed, remote team
Red Hat Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Red Hat and has not been reviewed or approved by Red Hat.
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Healthcare Strength — Healthcare coverage is presented as comprehensive, spanning medical, dental, and vision along with life and disability coverage. Access to HSA/FSA options and broadly positive reception of health benefits support the view that healthcare is a core strength.
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Leave & Time Off Breadth — Time-off offerings are described as generous, with substantial PTO for new hires plus additional recharge days and an end-of-year shutdown for many non-critical roles. Paid volunteer time, holidays, sick days, and supportive expectations around taking time off reinforce the breadth of leave benefits.
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Strong & Reliable Incentives — The rewards package includes performance bonuses and a recurring quarterly bonus program tied to company and individual performance. Availability of ESPP participation further adds to incentive pathways beyond base pay.
Red Hat Insights
What We Do
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Why Work With Us
Red Hatters freely exchange different viewpoints, contribute ideas, and solve problems together. Our love of collaboration, accountability, a sense of community, and a measure of autonomy combine to create a powerful force that fosters innovation and makes Red Hat a great place to work.
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