We are global technology services company with a rapidly expanding footprint in the US. As an AWS Premier Tier services partner with over 700 in-house engineers, we are growing our Cloud unit and looking for a Junior–Mid Site Reliability Engineer to support and maintain customer environments on AWS.
This is a customer-facing, support & maintenance–focused role, working closely with 25–30 customers in parallel.
Working hours:
Monday–Friday, 09:00–18:00 Israel time (or later, depending on customer needs).
Responsibilities:
- Ongoing support and maintenance of customer cloud environments
- Act as main point of contact (POC) for assigned customers
- Handle monitoring, alerts, incidents, and escalations
- Execute planned activities: DR drills, restore drills, upgrades, migrations
- Support EKS clusters: updates, migrations, dependency handling
- Assist during critical launches and production incidents
- Work hands-on with AWS infrastructure using Terraform
- Use Bash and Python for automation, troubleshooting, and tooling
- Identify improvement opportunities and share insights with internal teams
- Maintain and update internal knowledge base and documentation
- Promote a strong customer experience and build long-term trust
Required Experience to Succeed in This Role:
- Strong experience with Node.js development.
- Experience working with databases (SQL or NoSQL).
- Experience with automation tools such as n8n (or similar workflow tools).
- Understanding of AI concepts, LLMs, or AI agents.
- Experience building and integrating REST APIs.
- Experience with Docker.
- Comfortable working in Linux (Ubuntu) environments.
- Ability to write clean, maintainable, and scalable code.
- English (spoken and written).
What We Offer:
- 21 days of paid leave per year
- 7 days of sick leave annually
- Health insurance
- English-speaking clubs
- Corporate events and team-building activities
- Long-term cooperation
- Annual performance review
- All necessary technical equipment provided
- Hybrid work format: 4 days in the office, 1 day fully remote
What We Do
Commit is a global tech services company with offices in Israel, US, Canada, UK, and Europe. The company was founded in 2005 and has over 700 multi-disciplinary innovation experts who serve a broad range of companies, from small startups to large enterprises in multiple business sectors. Commit specializes in advanced technologies and applications with dedicated practices in Cloud, GenAI, Software, IoT, Big Data, Cyber, Collaboration, Data center migration projects, and more. Commit offers innovative, end-to-end technology solutions by developing custom software and IoT platforms for clients looking to build their next-gen products within the modern ICT world. Commit’s complete and comprehensive engineering powerhouse of resources, and proprietary Flexible R&D methodology helps transform its clients’ technology visions into high-quality products while reducing costs and improving time-to-market.
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