Would you like to build a career in a leading multinational IT company?
We are looking for SRE Engineer to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
- Collaborate with R&D engineers on coordination, communication, and execution of production-related operations;
- Design, implement, and maintain scalable and reliable infrastructure solutions to support our applications and services;
- Develop and deploy monitoring, alerting, and logging systems to proactively identify and mitigate operational issues;
- Build a SRE dashboard with KPI to measure MMD Smart application reliability;
- Conduct capacity planning and performance tuning to optimize system performance and resource utilization for improved user experience;
- Automate repetitive tasks and processes to streamline operations and improve efficiency;
- Participate in incident response and resolution, including root cause analysis and post-mortem reviews;
- Continuously evaluate and adopt new technologies and methodologies to enhance our infrastructure and operations;
- Documentation and Knowledge Sharing: Create and maintain documentation, runbooks, and knowledge base articles to document system configurations, procedures, and best practices.
You are a perfect match if you have:
- 5+ years as a SRE engineer with a passion for technology and strong motivation to build highly reliable solutions;
- Proven experience in managing large-scale distributed systems and understanding the principles of scalability and reliability;
- In-depth understanding of operating systems, networking, and cloud services;
- Experience with Observability and Monitoring tools - mandatory;
- Git,Virtualization, Containers, Dockers, Kubernetes;
- Cloud providers: GCP – preferably; AWS, Azure – an advantage;
- Proficiency in programming languages such as Python, Go, or Java;
- Strong communication skills, both verbal and written, with the ability to adapt the messaging to different perspectives (technical, business) and levels of detail;
- Ability to grasp new technologies quickly and prioritize and multitask on multiple responsibilities;
- Excellent problem-solving skills and the ability to work effectively in a fast-paced, dynamic environment.
Nice to have:
- Experience IaC (infrastructure as a Code).
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
Top Skills
What We Do
MMDSmart is a leading provider of enterprise cloud-based communication products for organization of all sizes. Our CPaaS offering incorporates MessageWhiz business messaging over multiple channels, the Call Center Connect cloud based call center services, and AI enabled automated chatbots. Integrating all communication products in a single platform enables businesses to easily engage their customers at every stage of the customer lifecycle.
MMDSmart is also a wholesale supplier of voice and text services, providing an optimized Voice and A2P SMS termination network with worldwide coverage for our telecom customers.
With headquarters in the high tech hub located around Tel Aviv, and offices in New York, Hong Kong, Sofia and Kyiv, its team includes experienced and dedicated technical and client support staff, all focused on providing the highest quality service to its partners and clients. Many tier 1 global companies from more than 100 countries choose MMDSmart to provide them with their business critical and highly sensitive communications needs.
MMDSmart. Connect. Engage. Smile