Company Background:
Genuine Parts Company founded in 1928 and based in Atlanta, Georgia, is a leading specialty distributor engaged in the distribution of automotive and industrial replacement parts and value-added services. The Company operates a global portfolio of businesses with more than 10,000 locations across the world, employing 60,000 people.
The GPC Global Technology Center in Krakow, established in 2022 by Genuine Parts Company is an innovative research and development facility supporting GPC’s digital transformation efforts.
The hub is focused on the development of advanced technologies and solutions that support GPC's operations and growth.
The GPC Global Technology Center team works on a wide range of projects assisting in areas such as e-commerce and data platforms, supply chain solutions, selling systems, and cyber security. This is home to a team of highly skilled IT engineers who are dedicated to driving innovation and delivering cutting-edge solutions for GPC.
Position Purpose:
SRE Engineer with strong hands-on observability expertise, responsible for the reliability of our growing eCommerce platform across its full stack: security, CDN, DNS, servers, databases, caching, and monitoring.
Primary domain - observability and monitoring. Must have proven, hands-on experience building monitoring from the ground up: instrumentation, dashboards, alerting that catches problems before users do, and SLIs/SLOs established where none exist. Deep experience with a modern observability platform is essential: New Relic (our stack) is a strong plus, but solid hands-on experience with Datadog, Grafana/Prometheus, ELK, or similar is equally welcome, as long as it transfers.
Requirements:
- 3+ years of hands-on SRE / Platform / Observability engineering, with a proven track record of building monitoring and observability from scratch - not just maintaining existing dashboards
- Deep, hands-on command of the three pillars - logs, metrics, and traces, and the judgment to know which to reach for when
- Strong experience with modern observability platforms: New Relic (a strong plus), Datadog, Grafana/Prometheus, and log platforms such as Elasticsearch / OpenSearch (ELK)
- Distributed tracing and instrumentation: hands-on with OpenTelemetry (or vendor agents), able to instrument services and follow a request across service boundaries
- Designs alerting that actually works - symptom-based, actionable, tied to user impact, and tuned to avoid noise and alert fatigue
- Able to define and drive SLIs/SLOs, dashboards, and thresholds, and to establish them where they don't yet exist
- Observability-as-code - managing monitors, dashboards, and alerts declaratively (Terraform or similar)
- Working knowledge of CI/CD (GitHub Actions), containers (Docker), and Azure (enough to instrument, deploy, and integrate observability independently)
- Scripting in Python and/or Bash
- Good communication skills in English - partners with the SRE lead and works directly with dev teams to instrument their services
- Ownership mindset - treats observability as a product and drives it forward proactively
Nice to have: Azure ACA; OpenTelemetry Collector pipelines; observability cost control (data volume, retention, sampling); incident response and post-incident review experience; e-commerce or high-traffic environments.
Location: Kraków / hybrid
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Skills Required
- 3+ years of hands-on SRE, platform, or observability engineering experience
- Proven experience building monitoring and observability from scratch
- Hands-on expertise with logs, metrics, and traces
- Experience with New Relic, Datadog, Grafana, Prometheus, Elasticsearch, OpenSearch, ELK, or similar observability platforms
- Hands-on experience with distributed tracing and service instrumentation using OpenTelemetry or vendor agents
- Experience designing symptom-based, actionable alerting and reducing alert noise
- Ability to define and implement SLIs, SLOs, dashboards, and thresholds
- Experience managing monitors, dashboards, and alerts declaratively with Terraform or similar tools
- Working knowledge of CI/CD, especially GitHub Actions
- Working knowledge of Docker containers
- Working knowledge of Azure sufficient to instrument, deploy, and integrate observability
- Scripting experience with Python and/or Bash
- Good English communication skills
- Azure Container Apps experience
- OpenTelemetry Collector pipeline experience
- Observability cost-control experience involving data volume, retention, or sampling
- Incident response and post-incident review experience
- Experience in eCommerce or high-traffic environments
Genuine Parts Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genuine Parts Company and has not been reviewed or approved by Genuine Parts Company.
-
Retirement Support — Retirement programs include a 401(k) with company match and an Employee Stock Purchase Plan, with profit sharing and pension plans also mentioned. These elements indicate strong long-term financial support alongside ownership opportunities.
-
Healthcare Strength — Benefits encompass medical, dental, and vision coverage with HSA and FSA options plus income-protection coverages like life, AD&D, and disability. This breadth suggests a robust core health and protection offering.
-
Parental & Family Support — Paid maternity and paternity leave are provided in addition to short‑term disability, and an Employee Assistance Program supports families with counseling and life tools. These programs reinforce family support alongside standard PTO.
Genuine Parts Company Insights
What We Do
Genuine Parts Company (GPC), founded in 1928, is a global service organization engaged in the distribution of automotive and industrial replacement parts. We serve hundreds of thousands of customers from a network of more than 10,000 locations in 14 countries and have approximately 50,000 employees.
