SRAC Operations Assistant

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
19-21 Hourly
Entry level
Events • Fitness • Professional Services • Social Impact
The Role
Supports daily operations of a university recreation and aquatic center. Duties include enforcing policies, opening and closing the facility, assisting patrons, checking out equipment, preparing rooms and courts, conducting facility counts and walkthroughs, maintaining cleanliness, managing inventory, communicating equipment or custodial issues, and supporting patron safety and emergencies.
Summary Generated by Built In
Position Overview
The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center (PCUEC), and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.
Mission
The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.
Job Summary
Under the direct supervision of the SRAC Operations Manager. The Building Assistant, SRAC assists with the overall daily operation of the Spartan Recreation & Aquatic Center (SRAC). This includes recreation programs, assist members with general use of the building and policies, opening and closing the facility, and working at the equipment check out desk.
Essential Functions and Tasks
  • Enforce and interpret all SRAC policies and procedures.
  • Responsible for knowing day-to-day operations and daily building schedule.
  • Assist with room and court set up, breakdown, and event preparation and clean-up. 
  • Conduct hourly room and facility counts.
  • Assist patrons with locker lockouts.
  • Conduct hourly task such as re-racking weights, cleaning gym equipment, and refilling gym wipes
  • Assist with hourly walkthroughs of SRAC.
  • Assist with inventory counts for SRAC Operations
  • Assists with patron safety to prevent and respond to emergencies.
  • Maintain a clean and organized environment within the facility.
  • Communicates with SRAC Professional Staff about equipment issues and custodial needs.
  • Assist patrons at the equipment desk, with checking out equipment.
  • Assist night manager with equipment check out inventory
  • Perform additional duties as assigned.

Qualifications
Minimum Qualifications
  • Current First Aid/CPR/AED certification, American Red Cross preferred. Online certifications will not be accepted.
  • Must be a matriculated SJSU student and continuously enrolled at least half-time* during the academic term.
    • *Half-time is defined as follows: Enrollment Status Half-time Units Undergraduate and Post baccalaureate Students 6.0-8.0 hours/semester
Knowledge, Skills, and Abilities (KSAs)
  • Basic knowledge of SRAC fitness equipment location and the equipment function.
  • Excellent customer service, ability to manage conflicts, and create an inclusive environment.
  • Effective verbal and written communication skills.
  • Interpret and implement proper policies and procedures for all emergency situations.
  • Maintain a professional appearance and attitude. 
  • Ability to develop effective working relationships with a diverse community clientele.
  • Able to lift 45 pounds safely and stand for an extended period of time.

Work Requirements
Physical Demands and Work Environment
  • The position works in an indoor, recreation facility program-oriented environment. 
    • The physical demands of this position are described below:
      • Sitting, walking, twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).
      • Fall (Slip, Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
      • Lifting and Carrying, often 10-25lbs, frequently 26-50lbs, occasionally 50-75 lbs.
      • Hearing and speaking to exchange information in person or on the telephone.
      • Dexterity of hands, fingers, and wrist to operate a computer keyboard and calculator.
  • In general, the position works a schedule based on business needs 9 a.m. - 5 p.m., Monday - Friday, occasionally works evenings, weekends, and holidays as required.
    • When school is in session - may work up to, but not in excess of 20 hours per week (among all concurrent positions).
    • When classes are not in session (i.e. summer break) may work up to, but not in excess of 40 hours per week.
  • This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.

Employment Information & Policies
Benefits
This position is employed through the Student Union at San Jose State University which offers employees to receive 40 hours of sick pay during the calendar year.
Equal Opportunity/Affirmative Action
The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, pregnancy, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination, and the affirmative recruitment of a diverse, multi-racial community of students, faculty and staff.
Background Check and Fingerprinting
Student Union employees are required to undergo and complete a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work performed. In some cases, the background check will include a credit check and/or a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor, Accurate Background.
California State University (CSU) Learning and Development
Within the first month, all employees are required to complete the following compliance online training session through CSU Learn, the University’s employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from [email protected]
  1. CSU – Injury and Illness Prevention Program
  2. CSU – Preventing Discrimination and Harassment for Non-Supervisors
  3. CSU – Sexual Misconduct Prevention Program (Title IX) – required within the first 6 months of hire
  4. Data Security and FERPA
California Child Abuse and Neglect Reporting Act
All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

About
The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

Skills Required

  • Current First Aid, CPR, and AED certification; American Red Cross certification is preferred, and online certifications are not accepted.
  • Must be a matriculated San Jose State University student continuously enrolled at least half-time during the academic term.
  • Basic knowledge of fitness equipment locations and functions.
  • Excellent customer service, conflict-management, verbal communication, and written communication skills.
  • Ability to interpret and implement policies and procedures during emergency situations.
  • Ability to work effectively with a diverse community clientele and maintain a professional attitude.
  • Ability to safely lift 45 pounds and stand for extended periods.
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The Company
175 Employees
Year Founded: 1963

What We Do

The Student Union, Inc. is a non-profit corporation that maintains three major facilities at San José State University, supporting student development and the campus community through diverse programs, services, and quality facilities.

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