This position will be fully remote and can be hired anywhere in the continental U.S.
Optiv is seeking a Sr. ZScaler Engineer to join Optiv Security’s 24x7x365 Security Operations Center as a member of the Advanced Fusion Center (AFC) team. The Optiv AFC line of business consists of providing security operations expertise to a robust and growing client base. Our team is comprised of highly technical individuals capable of delivering managed services to clients in all industry verticals. The Optiv AFC specializes in custom-tailored security solutions delivered primarily through three practice teams: Client Engagement, Engineering Operations, and Detection and Response Operations. These teams work in tandem to assist our clients in reaching their security maturity goals.
The Sr. ZScaler Engineer will be responsible for following Optiv AFC processes & procedures, as well as managing and maintaining security systems across internal and client environments. The Sr. ZScaler Engineer will work closely with Management, Solution Architects, Principal Security Engineers from other internal teams and clients to complete high profile, critical services to existing AFC clients. They will serve as a primary responder for AFC customer systems, taking ownership of client configuration issues, and tracking through resolution.
How you’ll make an impact
Work on various aspects of cloud security, including web filtering policy enforcement, CASB, firewall, browser isolation, sandboxing, and data loss prevention
Assess, identify gaps and develop controls to mitigate security threats and manage infrastructure controls
Must have experience managing and maturing Zscaler modules to include: ZIA, ZDX and ZPA
Develop, mature, and maintain Zscaler’s cloud-based infrastructure, migrating policies to cloud based services from legacy proxy environment, and working on firewall configurations in ZIA
Additionally, engineer will be involved with maintaining, implementing, monitoring, supporting, and troubleshooting networks/applications/endpoint security as related to Zscaler
Troubleshoot and resolve complex network and security issues related to Zscaler services
Conduct regular security audits to ensure compliance with industry standards and corporate policies
Collaborate with cross-functional teams to integrate Zscaler services with existing infrastructure
Maintain up-to-date knowledge of Zscaler products and services to recommend upgrades and enhancements
Provide training and support to IT teams and end-users for best practices on Zscaler platforms
Develop documentation on configuration, troubleshooting procedures, and operational guidelines
Participate in emergency response teams to handle security incidents and provide post-mortem analysis
What we’re hiring for
Bachelor's Degree in Information Technology, Information Security/Assurance, Engineering or related field of study; or at least 6 years of related experience and/or training; or equivalent combination of education and experience required
4-7 years of experience with managed Security Services or Information Security experience required, administration, configuration and management required, Enterprise Security administration required
2-4+ years of experience managing, administrating and deploying Zscaler
2-4+ years of networking/network security (firewall, DLP, CASB, proxy, etc.)
Exceptional critical thinking and problem solving skills
Strong foundation in network security principles, including Zero Trust architecture
Familiarity with cloud infrastructure and services (AWS, Azure, Google Cloud)
Ability to analyze device and traffic logs, extensive knowledge of TCP/IP protocol stack
Ability to work autonomously in a remote setting while maintaining communication and upholding collaborative team dynamics
Proficient in creating and managing security policies and protocols
Security+, CISSP, GCIH, GCIA, GPEN, CEH and or other industry certifications preferred
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What you can expect from Optiv
A company committed to our inclusive value through our Employee Resource Groups
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
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Skills Required
- Bachelor's degree in IT, Information Security, Engineering or equivalent experience (6+ years)
- 4-7 years experience with managed security services or information security
- 2-4+ years managing, administrating, and deploying Zscaler (ZIA, ZDX, ZPA)
- 2-4+ years networking/network security experience (firewall, DLP, CASB, proxy)
- Administration, configuration and enterprise security management experience
- Strong foundation in network security principles including Zero Trust architecture
- Familiarity with cloud infrastructure and services (AWS, Azure, Google Cloud)
- Ability to analyze device and traffic logs and strong knowledge of TCP/IP
- Proficient in creating and managing security policies and protocols
- Ability to work autonomously in a remote setting while maintaining team communication
- Participate in incident response and perform post-mortem analysis
- Security+, CISSP, GCIH, GCIA, GPEN, CEH or other industry certifications
Optiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Optiv and has not been reviewed or approved by Optiv.
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Retirement Support — Immediate vesting with a clear 401(k) match and a solid retirement setup are emphasized in official materials. This positions retirement benefits as a dependable part of the total package.
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Leave & Time Off Breadth — A flexible, no‑accrual “Recharge” policy for eligible exempt roles and traditional PTO for non‑exempt roles are highlighted. Hybrid/remote flexibility also appears frequently across role descriptions.
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Healthcare Strength — Comprehensive medical, dental, and vision options with FSA/HSA (including a company HSA contribution) are described. Company‑paid life, AD&D, and short‑/long‑term disability further strengthen core protections.
Optiv Insights
What We Do
Optiv is a security solutions integrator – “one-stop” trusted partner with a singular focus on cybersecurity. Our end-to-end cybersecurity capabilities span risk management and transformation, cyber digital transformation, threat management, security operations, identity and data management, and integration and innovation, helping organizations realize stronger, simpler and more cost-efficient cybersecurity programs that support business requirements and outcomes. At Optiv, we are modernizing cybersecurity to enable clients to innovate their consumption models, integrate infrastructure and technology to maximize value, achieve measurable outcomes, and realize complete solutions and business alignment.
