About Us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together. Learn more about Target here.
Target UX is a group of design, research, content and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.
As a member of our product research team, you’ll bring that purpose to life across Target.com, Target apps, internal tools, and more through the design of new retail experiences and the evolution of existing ones.
About the Job
The Senior Researcher is responsible for planning, executing, and synthesizing research to create actionable insights for the cross functional product development team. You will translate research data into powerful stories that help shape Target’s products. This role is a key partner to several functions in the digital group including product managers, UX product designers, engineers, data scientists, content designers, accessibility consultants, and site merchandisers.
In this role you will...
Use your skills, experience, and talents to be a part of groundbreaking thinking and visionary goals.
Be accountable to manage end to end tasks while actively managing communication with internal teams and stakeholders alike
Be required to lean in and connect the dots with the larger guest journey and strategy for that work
You will be required to conduct and synthesize qualitative and quantitative research projects, such as: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online intercepts and digital ethnographies.
Utilize both quantitative and qualitative research methods and know when to use one or the other.
Support Principal and Lead Researchers with research requests, from scoping initiatives, executing testing needs and synthesizing findings.
Support product teams (product managers, product designers, engineering) throughout the research project life cycle – recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis.
Assist the broader Product Research team in keeping our ongoing research library up-to-date and comprehensive.
Required Qualifications
4 year degree in Anthropology, Social Science, Design Research, Psychology or related field OR 5-7 years of experience practicing UX design research for digital product teams
Experience in Lean UX Research methods, including remote moderated & unmoderated testing, online intercepts
Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners across global time zones
Genuine curiosity about people and experiences
Exceptional interpersonal and communication skills; comfortable speaking to a diverse group of people and leading conversations to discover research insights
A strong ability to tell compelling stories from data
Comfortable with ambiguity and the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities
Strong project management skills – experience managing multiple projects at various stages in the product design life cycle
Experience running, recruiting, moderating and analysis of online panels and thinking strategically about their application
Proficient in Powerpoint, Outlook, Word and other MS Office software
Skills Required
- 4-year degree in Anthropology, Social Science, Design Research, Psychology or related OR 5-7 years practicing UX design research for digital product teams
- Experience in Lean UX research methods including remote moderated and unmoderated testing and online intercepts
- Experience running, recruiting, moderating, and analyzing online panels
- Proficient in PowerPoint, Outlook, Word and other MS Office software
- Excellent written and verbal communication; ability to communicate complex concepts across global time zones
- Exceptional interpersonal skills; comfortable speaking to diverse groups and leading conversations to discover insights
- Strong ability to tell compelling stories from data
- Comfortable with ambiguity, able to prioritize and manage multiple projects concurrently
- Strong project management skills across stages of the product design lifecycle
- Familiarity with conducting and synthesizing qualitative and quantitative research (surveys, heuristic reviews, benchmark studies, concept testing, digital ethnographies)
Target Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Target and has not been reviewed or approved by Target.
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Healthcare Strength — Health benefits are accessible to hourly team members at relatively low hour thresholds and include no‑cost, 24/7 virtual medical care and expanded mental‑health support. This breadth is positioned as a relative strength compared to typical retail offerings.
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Retirement Support — Retirement programs include a dollar‑for‑dollar 401(k) match with immediate vesting and options like Roth 401(k) and stock purchase. These features strengthen long‑term savings for a wide range of roles.
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Parental & Family Support — Family support includes paid family leave, backup care, and reimbursements for adoption and surrogacy. These resources complement paid time off and holidays for eligible team members.
Target Insights
What We Do
Target is an American retailing company providing access to a wide selection of products such as furniture, electronics, toys, and more. Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.
