Responsibilities
Collaborating with designers and stakeholders to understand research needs.
Defining research questions and selecting appropriate methods of data collection
Conduct primary and secondary user research.
Conduct and evaluate quantitative and qualitative research.
Perform market and ethnographic research.
Work closely with cross-functional teams to identify and evaluate research topics.
Plan and implement user research strategies and methodologies.
Advocate research findings to diverse audiences through written and oral presentations.
Perform usability studies with consumers.
Ask questions, gather data, and analyze data.
Use a diverse set of UX research tools.
Requirements
3+ years of UX research experience
Ability to quickly and effectively share research results.
Ability to perform all research-related tasks including research, planning, evaluating, and iteration
Ability to formulate specific, answerable, and practical questions
Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
Experience with remote testing tools
A strong desire for creative problem-solving with a positive attitude
Excellent time-management skills
Good grip on Analytical tools, understand the data and explain in a simpler and more comprehensible way to the stakeholders.
Skills Required
- 3+ years of UX research experience
- Experience with remote testing tools
- Ability to perform all research-related tasks including research, planning, evaluating, and iteration
- Ability to quickly and effectively share research results
- Ability to formulate specific, answerable, and practical research questions
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
- Use a diverse set of UX research tools
- Excellent time-management skills
- Good grip on analytical tools; interpret data and explain findings clearly to stakeholders
- Strong desire for creative problem-solving and a positive attitude
What We Do
Established in 2007 and headquartered in Bengaluru, Quess is one of India’s largest private-sector employers and integrated business service providers. The company has a presence in over 64 locations across India, Southeast Asia, and North America, with a strength of 500,000+ employees. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back-office operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc. Our business strategy is aligned with our goal of creating a more productive workforce. It includes training and skill development initiatives for better employability, helping job seekers find job opportunities easily, digitising workflows, and providing social security benefits to a wider employable population. Quess has been certified ‘Great Place to Work’ thrice in a row in recognition of its culture that supports diversity, equal opportunity, and collaboration. Learn more about how we drive productivity and achieve success for our clients: https://www.quesscorp.com/ Find us here: Facebook: https://rb.gy/kjzk4y Twitter: https://rb.gy/iff6tq Instagram: https://rb.gy/xj3yd6 #winningtogether
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