A B2B/B2C UX Designer is a highly collaborative, user-centric professional responsible for crafting intuitive and scalable experiences across hybrid SaaS platforms. This role involves designing solutions for both business-facing users (e.g., administrators, internal teams, decision-makers) and end consumers, requiring a deep understanding of varying user motivations, workflows, and expectations. The UX Designer works with a high degree of independence while aligning closely with product managers, engineers, and brand teams to ensure design excellence across both B2B and B2C touchpoints.
As the company continues to scale, the B2B/B2C UX Designer plays a pivotal role in maturing design systems, optimizing user journeys, and ensuring consistency and accessibility across web and mobile products.
ESSENTIAL JOB FUNCTIONSLead end-to-end UX design process, from user research and discovery to final design and developer handoff
Collaborate with cross-functional teams to define product requirements, map user flows, and create high-fidelity mockups for both business and consumer users
Balance complex enterprise workflows with accessible and engaging consumer interfaces across shared product environments
Build and contribute to scalable design systems that support both internal tools and customer-facing products
Conduct usability testing, stakeholder interviews, and heuristic evaluations to uncover pain points and opportunities
Translate insights from data (quantitative and qualitative) into actionable UX improvements
Ensure designs are consistent with accessibility standards (WCAG), responsive across devices, and brand-aligned
Present designs and lead discussions with stakeholders to drive consensus and clarity
Iterate designs based on user feedback, engineering constraints, and business goals
Support marketing and customer success teams by creating user-focused assets for onboarding and communication
Stay current with UX trends, industry patterns, and design technologies
Required:
3+ years of UX/UI experience designing for both B2B and B2C products
Strong portfolio showcasing user-centered product design across multiple personas and use cases
Proficiency in tools such as Figma, Sketch, Adobe XD, or other design and prototyping software
Experience with design systems and scalable interface patterns
Strong understanding of responsive design, information architecture, and accessibility standards
Demonstrated experience conducting or supporting user research and usability testing
Excellent communication and presentation skills with ability to justify design decisions
Familiarity with Agile workflows and cross-functional collaboration
Desired:
Bachelor’s degree in UX Design, Human-Computer Interaction, or related field
Experience working with SaaS platforms, marketplaces, or multi-audience products
Exposure to front-end development concepts (HTML/CSS/JS)
Experience using analytics tools like Google Analytics, Hotjar, or Mixpanel
A systems thinker with a strong eye for visual polish and interaction nuance
Ability to collaborate across departments and synthesize broad feedback
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.
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What We Do
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada.
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Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O!
Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
