Agiloft is the first AI Contract Lifecycle Management (CLM) platform built with AI on the inside™.
The Role
As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.
Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.
We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.
Position Overview
Contracts embody the complex and dynamic DNA of an organization’s most critical business relationships. Our product mission is to elevate contracting from document-centric to data-centric, and make contracts universally connected across the enterprise. As a leading Contract Lifecycle Management (CLM) platform, we have a unique opportunity to help businesses discover, understand, manage and leverage these relationships.
The Senior UX Designer will be responsible for leading user experience design for the Agiloft enterprise Contract Lifecycle Management platform. Drawing upon your curiosity, insight and expertise, you will work collaboratively with product management and engineering to creatively solve customer problems. The ideal candidate for this position will be solution-oriented, with passion for innovation, aesthetics, experimentation, and results. This individual will have with a strong track record for putting customers at the center of the design process and creating innovative product experiences that solve difficult problems in a way that users love.
Job Responsibilities
- Own and execute end-to-end product design, from initial research and discovery through final implementation.
- Champion user-centric design principles, advocating for clarity, accessibility, and efficiency in all interactions.
- Design and facilitate customer co-development and discovery workshops to uncover and understand customer problems, and ideate on solutions to those problems
- Create wireframes, flows, storyboards, and mockups to tell the customer’s story
- Rapidly iterate on high and low-fidelity prototypes to introduce, validate and refine product designs
- Translate detailed business requirements, AI capabilities, and technical constraints into intuitive, WCAG-compliant user interfaces and workflows.
- Help bring new ideas to life by creating and communicating compelling, well-designed information architectures, interaction models, and visual designs
- Leverage modern design tools (e.g., Figma, Adobe CC) and AI-tools to innovate and accelerate the design process.
- Produce user-personas, journey-maps, wireframes, high-fidelity mockups, interactive prototypes, usability and accessibility compliance testing, and design documentation for development hand-offs.
- Collaborate closely with Product Management, Engineering, Customer Success, and Data Science teams in an agile development environment.
- Design thoughtfully integrated AI features, ensuring transparency, user control, ethical responsibility, and usability.
- Conduct user studies and usability tests to continuously iterate and enhance designs.
- Contribute to our Design System to promote consistency and scalability.
- Stay current with the latest trends and best practices in UX/UI, AI integration, ethical considerations, CLM, and modern enterprise SaaS design.
- Prioritizing user insights to drive data-driven design across CLM platform.
- Communicate effectively with the cross-functional teams and executive stakeholders.
- Other duties as assigned
Required Qualifications
- 5+ years in a User Experience, Information Architecture, or Interaction Design role
- Strong track record in the creation of successful B2B products
- Experience leading UX workshops using customer co-creation and design thinking approaches
- Experience building interface designs using tools such as Figma, Sketch or Adobe Creative Suite
- Experience designing complex interfaces and workflows, adhering to accessibility standards (WCAG).
- Leverage AI technologies for UX research, ideation, prototyping, and design processes.
- Experience leading user research, delivering insights, and applying findings to designs.
- Experience in working with distributed, multinational teams
- Willingness to travel up to 10% of the time to conduct on-site customer workshops
Preferred Qualifications
- Experience working with front-end web technologies (HTML , CSS, Javascript frameworks and libraries)
- Degree in HCI, Interaction Design or UX Design
- Experience designing ERP, CRM, BPM, or legal technology solutions
- Experience with Business Intelligence, Analytics, and Data Visualization tools and technologies (e.g. Tableau, Qlik, Looker, Power BI, D3, Highcharts)
Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].
Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.
Applications will be reviewed as submitted. There will be no application deadline for this opportunity.
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The Company
What We Do
Agiloft is the global value leader in data-first contract lifecycle management (CLM), offering the industry’s only no-code platform with AI on the Inside™ to enhance efficiency, cut review times by up to 80%, and accelerate business. Its Data-first Agreement Platform (DAP) transforms contracts into strategic, data-rich assets, integrating with 1,000+ systems to drive decisions and efficiency. Trusted by brands like Alkermes, Balluff, and TaylorMade, Agiloft boasts a 96% renewal rate and 100% satisfaction for implementations. Backed by KKR, JMI Equity, and FTV Capital, Agiloft empowers businesses to drive smarter strategies, faster decision-making and game-changing competitive advantage. Learn more at www.agiloft.com. We're hiring! To view our current job openings, please visit https://www.agiloft.com/jobs.htm.
Why Work With Us
We are a passionate group of humans dedicated to helping other humans thrive. We may work with contracts, but with careers at Agiloft, the most important contract we keep is the human contract, the commitment we have to each other.
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