Sr. UX Designer II

Posted 8 Days Ago
Be an Early Applicant
Hiring Remotely in Đồng Hòa, Hồ Chí Minh, VNM
Remote or Hybrid
Senior level
Food
The Role
Lead experience strategy and design execution for a global, operations-focused Coach platform. Independently solve complex, data-rich workflow problems, design scalable system-aware solutions, partner with Product, Engineering, Data, and Operations, drive alignment, evolve shared patterns, and communicate design rationale to technical and non-technical stakeholders.
Summary Generated by Built In

We’re hiring a Senior Product Designer II (L9) to support the design team for Coach, a core global platform where restaurant general managers keep track of critical tasks, deployment charts, action plans related to their restaurant, in coordination with brand partners.

 

This is a high-impact senior IC role responsible for shaping experience strategy and execution across a complex operational system that must scale across brands, markets, and regulatory contexts. You’ll work with autonomy, partner deeply with Product and Engineering, and drive clarity through ambiguity—while remaining hands-on in design delivery.

 

This role is ideal for a designer who thrives in systems-heavy, data-rich environments, can independently frame and solve complex problems, and influences outcomes across multiple teams—without needing portfolio-wide or executive-level ownership.

 

Responsibilities

As a Senior Product Designer II (L9), you will:

  • Co-lead experience strategy and design execution supporting our Coach platform across multiple initiatives and workstreams, from discovery through delivery

  • Independently frame complex, ambiguous problems involving data models, workflows, permissions, and global operational constraints

  • Design scalable, system-aware solutions that balance usability, flexibility, and technical feasibility across brands and regions

  • Partner deeply with Product, Engineering, Data, and Operations to align on priorities, tradeoffs, and delivery plans

  • Translate business and operational needs into clear experience direction, interaction models, and end-to-end flows

  • Influence design quality and decision-making across adjacent teams through critique, collaboration, and shared patterns

  • Contribute to the evolution of shared frameworks, interaction models, or system patterns where gaps exist

  • Communicate design rationale clearly to technical and non-technical audiences, adapting your narrative to context and stakes

  • This role operates with minimal supervision and is reviewed primarily at strategic checkpoints—not for day-to-day direction.

Qualifications
  • 5+ years of experience in product, UX, or systems design (or equivalent practical experience)

  • Proven track record of leading complex design initiatives independently in a product environment

  • Strong experience designing data-heavy, workflow-driven, or operational tools

  • Demonstrated ability to partner effectively with Product and Engineering on complex systems

  • Excellent communication skills—able to articulate strategy, tradeoffs, and rationale with clarity

Preferred Qualifications

  • Experience designing platforms used across multiple markets, brands, or user roles

  • Comfort working within or evolving design systems and shared interaction models

  • Experience facilitating workshops, critiques, or discovery sessions to drive alignment

  • Familiarity with enterprise or operational domains (e.g., content management, commerce tooling, admin platforms)

Skills Required

  • 5+ years of experience in product, UX, or systems design (or equivalent practical experience)
  • Proven track record of leading complex design initiatives independently in a product environment
  • Strong experience designing data-heavy, workflow-driven, or operational tools
  • Demonstrated ability to partner effectively with Product and Engineering on complex systems
  • Excellent communication skills; able to articulate strategy, tradeoffs, and rationale clearly
  • Operate with minimal supervision and deliver work reviewed at strategic checkpoints
  • Experience designing platforms used across multiple markets, brands, or user roles
  • Comfort working within or evolving design systems and shared interaction models
  • Experience facilitating workshops, critiques, or discovery sessions to drive alignment
  • Familiarity with enterprise or operational domains (content management, commerce tooling, admin platforms)

Yum! Brands Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Yum! Brands and has not been reviewed or approved by Yum! Brands.

  • Leave & Time Off Breadth Corporate roles include four weeks of vacation, year‑round half‑day Fridays, company holidays, dedicated “Live Well” days, and paid volunteer days. These policies contribute meaningfully to overall compensation value for corporate employees.
  • Wellbeing & Lifestyle Benefits Offerings include free access to mental‑health counselors, onsite/virtual wellness tools, onsite gyms in select offices, and wellbeing discounts. Smoking‑cessation and weight‑management programs further bolster lifestyle support.
  • Parental & Family Support Benefits span family‑planning coverage such as adoption, fertility, and baby‑bonding leave. Corporate materials also note enhanced parental leave for U.S. corporate employees.

Yum! Brands Insights

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The Company
HQ: Louisville, KY
6,056 Employees
Year Founded: 1997

What We Do

Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 55,000 restaurants in more than 155 countries and territories under the Company’s concepts – KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. What makes Yum! a great place to work? It's our people. As the world's largest restaurant company, we invest in people capability so that our global workforce can make the most of their careers. With ongoing opportunities for personal and professional success, we've built a culture that rewards and recognizes great effort while providing the flexibility that is so important to all of us.

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