Are you passionate about transforming complex risk, compliance, and investigation workflows into intuitive customer experiences?
Do you enjoy partnering with customers and cross-functional teams to shape innovative, AI-assisted products that solve real-world challenges?
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/
About our Team
The Bankers Almanac Product Team is responsible for defining and delivering the next generation of Counterparty Due Diligence solutions. As we evolve our platform through AI, automation, and advanced data intelligence, we are focused on transforming how financial institutions discover, evaluate, and manage counterparty risk. Our team combines deep customer understanding, innovative product thinking, and cutting-edge technology to deliver impactful solutions that improve compliance, operational efficiency, and customer outcomes.
Our team works in a fast-paced environment focused on rapid experimentation, iterative delivery, and customer-centered innovation. We partner closely with technology, design, data science, sales, marketing, strategy, and executive leadership to bring transformative solutions to market.
About the Role
The Senior UX Designer will lead all UX design activities for KYC Orchestrator and serve as the key voice of the user representing UX within this product team. You will work closely with Product Management, UX Research, Engineering, Data Science, Architecture, and business stakeholders to understand customer needs and design effective product experiences.
You will help shape the product from its early stages by understanding customer workflows, exploring important use cases, creating and testing design concepts, and translating findings into clear design recommendations.
The successful candidate will be comfortable working on complex and evolving product challenges. You will combine customer-centered thinking with hands-on design execution, use research and product evidence to guide your work, and help cross-functional partners better understand the needs of users.
Responsibilities
- Lead end-to-end UX design for KYC Orchestrator, from customer discovery and concept development through implementation.
- Translate complex KYC data, risk signals, evidence, and investigation workflows into intuitive, actionable user experiences.
- Create customer journeys, information architecture, user flows, wireframes, prototypes, design patterns, and high-fidelity designs.
- Design and explore AI-assisted experiences with appropriate transparency, evidence visibility, human review, and user control.
- Partner with Product Management and customers to conduct interviews, workflow analysis, concept testing, and usability evaluations.
- Use customer feedback, research, analytics, and product data to validate problems and continuously improve solutions.
- Collaborate closely with Product, Engineering, Research, and other stakeholders to balance customer needs, business goals, and technical requirements.
- Lead design reviews and communicate design concepts, research findings, recommendations, and tradeoffs to technical and business stakeholders.
Requirements
- Experience in UX, product, interaction, or related design roles.
- Experience designing complex digital products, SaaS platforms, enterprise applications, or workflow-driven systems.
- Demonstrated experience leading UX design for products, features, or significant initiatives.
- Strong skills in interaction design, information architecture, prototyping, user flows, wireframing, and high-fidelity design.
- Proficiency with Figma and familiarity with modern design tools and practices.
- Experience translating customer research, feedback, analytics, and product insights into effective design solutions.
- Strong communication, presentation, facilitation, and cross-functional collaboration skills.
- Portfolio demonstrating customer-centered problem solving, design execution, iteration, and collaboration.
Preferred Qualification
- Experience with data-rich, configurable, or workflow-intensive products.
- Experience with compliance, risk, financial services, investigations, or decision-support solutions.
- Experience designing AI-assisted, generative AI, conversational, or agent-supported experiences.
- Familiarity with responsible AI principles, including transparency, source visibility, human review, and user control.
- Experience taking new products from customer discovery through validation and delivery.
- Familiarity with Agile/lean product development, design systems, and reusable components.
Portfolio Requirement
Submission of a portfolio is required. Please include case studies that demonstrate your approach to understanding customer problems, designing complex product experiences, iterating through research and testing, collaborating with Product Management and Engineering, and carrying design work through implementation.
U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Illinois, the base pay range is $100,100 - $166,800.If performed in Chicago, IL, the base pay range is $104,800 - $174,700. This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Experience in UX, product, interaction, or related design roles
- Experience designing complex digital products, SaaS platforms, enterprise applications, or workflow-driven systems
- Demonstrated experience leading UX design for products, features, or significant initiatives
- Strong skills in interaction design, information architecture, prototyping, user flows, wireframing, and high-fidelity design
- Proficiency with Figma and familiarity with modern design tools and practices
- Experience translating customer research, feedback, analytics, and product insights into effective design solutions
- Strong communication, presentation, facilitation, and cross-functional collaboration skills
- Portfolio demonstrating customer-centered problem solving, design execution, iteration, and collaboration
- Experience with data-rich, configurable, or workflow-intensive products
- Experience with compliance, risk, financial services, investigations, or decision-support solutions
- Experience designing AI-assisted, generative AI, conversational, or agent-supported experiences
- Familiarity with responsible AI principles, including transparency, source visibility, human review, and user control
- Experience taking new products from customer discovery through validation and delivery
- Familiarity with Agile or lean product development, design systems, and reusable components
- Portfolio case studies demonstrating customer problem understanding, complex product design, research iteration, cross-functional collaboration, and implementation
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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