OSNational is a national title and settlement services company and a subsidiary of Opendoor. The company supports residential real estate transactions through title, escrow, and related operational services, partnering with internal teams, customers, and third-party stakeholders to help drive efficient, accurate closings.
OSNational’s Track & Trace team sits within Shared Services and supports early-stage transaction work by managing Phase 1 documentation and due diligence for Opendoor transactions involving third-party title partners and outside title providers.
About the RoleThe Transaction Coordinator supports acquisition and resale transactions by managing Phase 1 documentation and due diligence review from file setup through handoff to closing. This role helps ensure documents are complete, accurate, organized, and routed correctly, while partnering with internal teams, title and escrow partners, and other stakeholders to identify issues early and keep files moving.
Responsibilities- Manage Phase 1 documentation and due diligence tasks from file setup through closing handoff.
- Collect, review, organize, upload, and maintain required transaction documents and checklists.
- Validate key transaction details across documents and systems, including parties, property details, pricing, and entity information.
- Complete pre-close and day-of-close reviews to identify issues and support timely corrections.
- Communicate with internal teams and external partners to request missing items, resolve issues, and keep files on track.
- Identify and escalate risks, discrepancies, and blockers early in the process.
- Maintain accurate notes, due dates, file activity, and follow-up in designated systems.
- Support high-volume workflows while meeting service levels and deadlines.
- Strong attention to detail and accuracy.
- Ability to manage multiple files, priorities, and deadlines in a high-volume environment.
- Strong written and verbal communication skills.
- Ability to spot inconsistencies, assess risk, and escalate issues early.
- Strong process discipline and follow-through with workflows, notes, and checklists.
- Comfort learning new systems, technology, and AI-enabled tools.
- Customer-minded approach and collaborative working style.
- Experience in real estate transaction coordination, title, escrow, mortgage, or closing operations.
- Working knowledge of transaction and closing documents, including title commitments, deeds, settlement statements, and related packages.
- Experience with lender funding, post-closing, or quality control support.
- Experience using systems such as Resware, Town, HelpScout, Zendesk, Google Sheets, Outlook, or Slack.
- Adaptability in fast-moving environments with changing workflows and priorities.
Opendoor Compensation & Benefits Highlights
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Healthcare Strength — Healthcare Strength: Health coverage is described as comprehensive, including medical, dental, vision, FSA, mental‑health support, and pet insurance. This breadth signals a strong healthcare package across core and wellness elements.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Time off is characterized by an open/unlimited PTO approach with paid holidays and sick time. Utilization is generally described as generous under this structure.
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Equity Value & Accessibility — Equity Value & Accessibility: Equity grants and an Employee Stock Purchase Plan (ESPP) are part of total rewards. These elements provide accessible ownership opportunities beyond base pay.
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What We Do
Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and confusing. It often comes with unexpected costs, the added burden of coordinating multiple third parties and the uncertainty of a transaction falling through. Our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds and talents across engineering, operations, design, operations, mortgage, finance, legal, and more to deliver strong results. More than 85,000 customers have selected us as a trusted partner in handling one of their largest financial transactions.
Why Work With Us
We’re on a mission to power life’s progress one move at a time
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