Okta is seeking a Sr. Training & Knowledge Management Manager to lead the vision and strategy for the Legal team’s training and knowledge management program. This is a pivotal role within Okta’s Legal Operations team, responsible for designing and executing a unified, scalable approach to legal knowledge and training—optimized for both human understanding and AI integration.
The Sr. Training & Knowledge Management Manager will develop and implement a multi-year roadmap, partnering across the organization to deliver best-in-class legal training and onboarding. The role involves creating and optimizing legal content for seamless use by AI systems, establishing standards for knowledge capture and governance, and leveraging self-service technologies to empower employees and reduce redundant inquiries. This leader will mentor team members, drive cross-functional collaboration, and define metrics to measure and continually improve program effectiveness.
Ideal candidates bring deep experience in legal training and knowledge management, a strong understanding of legal concepts, and a proven ability to influence and drive change across a global enterprise. Expertise in building engaging content, optimizing for AI, and applying adult learning best practices is essential.
Learn more at: https://www.okta.com
Skills Required
- Deep experience in legal training and knowledge management
- Strong understanding of legal concepts
- Proven ability to influence and drive change across a global enterprise
- Experience building engaging training content and applying adult learning best practices
- Experience optimizing content and knowledge artifacts for AI integration
- Experience establishing knowledge capture, governance, and self-service solutions
- Experience defining and measuring program metrics and continuous improvement
- People management and mentoring experience
Similar Jobs
What We Do
The L Suite is an invite-only peer community for general counsels, chief legal officers, and other in-house legal executives at high-growth technology companies, venture funds, and enterprise organizations. Founded around its TechGC community, it builds curated networks, facilitates confidential peer connections and conversations, and provides proprietary insights, dedicated communities, and industry-leading events to help legal leaders make better, faster decisions.
