Sr Title Processor

• Review complex title issues and correct chain of title issues as appropriate.
• Work closely with title company to determine best course of action to correct a title cloud for unique/complex title situations.
• Manage and resolve escalated owner issues that involve reversal of purchase or legal action, following established procedures based on approved buyback type.
• Prepare necessary documents and notify appropriate parties of requirements to rectify title clouds, complex title issues or other escalated issues.
• Assist with special projects including but not limited to 1099S, Harpta, anniversary and commencement date corrections.
• Work independently with limited supervision, multi-task, and maintain required goals determined by Management.
• Provide weekly updates on status of projects/assignments and communicate issues timely for management metrics.
• Communicate with internal and external business partners and update systems timely to minimize escalated issues
• Train on topics and processes to assist other in being efficient or process improvement
• Review and/or prepare legal documents including verifying the accuracy of all owner information, vesting and other items as specified in procedures and/or checklists.
• Ensure all funds have been properly entered into the system or collected, including past, current, or future year maintenance fees, open loan amounts, if applicable, and totaled correctly.
• Generate, review, and monitor reports and spreadsheets, to identify daily/weekly priorities and manage workflow. 
• Prepare and audit disbursement spreadsheet with each closing and provide to accounting team.
• Follow all guidelines and procedures provided to ensure quality controls are being met.
• Maintain confidentiality of proprietary materials and information to protect the privacy and security of company, customers, and coworkers by following company and department policies and procedures.
• Perform other job duties as assigned by supervisor or management.

• High school diploma/G.E.D equivalent
• Minimum of one-year related experience required.
• Experience with title, banking, real estate contracts, or closing is preferred, but not required. 
• No supervisory experience required.

• Adept to learn, multi-task, and retain knowledge of multiple programs and contracts in a challenging environment.
• Excellent written and oral communication skills. 
• Ability to effectively listen and work with coworkers through sharing processes, procedures, and training.
• Self-motived requiring limited supervision with demonstrated decision making ability.
• Proficient in internal business software including Microsoft Word, Excel, and Adobe.
• Strong attention to detail.
• Strong time management skills.
• Move, lift, carry, push, and pull objects up to 5-15 pounds without assistance.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.