Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.
Conviva is looking for a Sr. Test Engineer for the Implementation Services team. The engineer will be responsible for validating the integration of Conviva SDKs into customers’ applications by executing various test scenarios and comparing the user experience on screen to the events reported by the application, and the metrics computed by Conviva’s analytics platform.
What Success Will Look Like:
- Perform extensive manual testing of OTT applications across various platforms like Web, Mobiles, Smart TVs, Gaming Consoles, and Set-top Boxes
- Use in-house tools to verify the accuracy of events reported by the video player and correlate them to the user experience on screen
- Use third-party tools like Wireshark and Charles proxy to manipulate and analyze network request and responses
- Analyze responses from Ad servers like Google IMA and Freewheel to test ad playback scenarios
- Verify the accuracy of metrics calculated by Conviva’s platform based on the events received from the video player
- Debug, perform root cause analysis and create detailed customer facing test reports describing the issues found and proposed fixes
- Collaborate with internal teams (Engineering, Support, and Field) and customers to drive resolution of issues
- Contribute to improving our existing test cases and test documentation
What will make you successful in this role:
- Highly organized and detail oriented
- Excellent oral and written communication skills
- Passionate about product quality
- Strong sense of ownership and accountability
Who You Are & What You've Done:
- Bachelor’s degree in computer science, Electrical Engineering, or related field.
- 6-8 years of experience in a Quality Assurance/ Quality Engineering role.
- Knowledge of Quality Assurance principles, methods and processes
- Experience testing applications on at least two platform (iOS, Android, Web, SmartTVs, Gaming consoles, Set-top Box, etc)
- Experience using network proxy tools like Wireshark, Charles proxy, or Fiddler proxy for analyzing HTTP request and responses
- Ability to read and analyze device/system logs (Logcat, Xcode, etc)
- Bonus points for knowledge of OTT video delivery process, video formats or prior video streaming testing experience
To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.com
Top Skills
What We Do
The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between.
Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.
More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.
In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
