Exempt, Grade 14
Sales Incentive Program (SIP) eligible
GENERAL SCOPE
Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.
KNOWLEDGE
Good knowledge of the job. Substantial acquaintance with and understanding of general aspects of the job with a limited understanding of the technical phases of the job.
JOB COMPLEXITY
Performs a variety of activities which involve standard procedures. Gathers and manipulates common data, verifies adequacy and appropriateness; develops charts, diagrams, and standard reports. In technical or production positions, may also set up and operate standard electronic or mechanical equipment used to develop, produce and/or test products or process data.
IMPACT
Impact to overall activity limited to immediate functional area. Errors could result in rework, and minor schedule impact.
Maintain and develop all profitable streets, key, and chain accounts by continuously offering key profitabile technologies and products. Ensure overall customer retention level and territory value meet company standards.
Increase sales through penetration of full line of product and system solution offering (to include parts, warewashing, laundry, kitchen, companion product, housekeeping, facilities maintenance, personal care and new systems sales) to existing customers; recommending profitable product solutions. Meet account sales penetration goals.
Increase sales through new account sales and penetrate target market sectors by introducing new value added systems by identifying prospects, scheduling sales calls and successfully closing sale; meeting new account sales goals.
Provide regularly scheduled preventative maintenance, manage delivery of product, installation of equipment and emergency service while selling systems benefits to maintain current customer base. Merchandise basic in-service training for warewashing, kitchen ancillaries, room care, laundry and floor care procedures.
Educate and train customers on proper handling of chemicals and care of equipment; reinforce safe use of products at customer accounts.
Manage outstanding accounts receivable and resolve customer concerns and problems.
Skills Required
- Manage assigned accounts and maintain revenue, price capture, and gross profit
- Sell full line of products and system solutions to existing customers (parts, warewashing, laundry, kitchen, housekeeping, facilities maintenance, personal care)
- Identify prospects, schedule sales calls, and close new account sales to penetrate target market sectors
- Provide regularly scheduled preventative maintenance and manage product delivery, installation, and emergency service
- Educate and train customers on proper handling of chemicals, equipment care, and safe use of products
- Manage outstanding accounts receivable and resolve customer concerns and problems
Solenis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.
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Healthcare Strength — Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
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Retirement Support — Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.
Solenis Insights
What We Do
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media
