The Role
Responsible for ensuring seamless telecom operations and providing critical support for the Contact Center platform. Duties include administering Call Center Agent environment, executing IVR support, implementing new functionalities, monitoring network performance, and following disaster recovery protocol.
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Top Skills
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The Company
What We Do
epay, a segment of Euronet, Inc. (NASDAQ:EEFT), is a leading global provider of payment processing and prepaid solutions that processed more than 3.8 billion transactions in 2023. The company has built an extensive network of retailer touchpoints with more than 800,000 point-of-sale terminals in 63 countries that connects brands with consumers all over the world. The company offers a diverse ecosystem of services, products and solutions supporting the distribution of Payment and Branded Payments for more than 1,000 brand partners via Commerce, eCommerce and mCommerce solutions