Sr. Technology Project Manager

Posted Yesterday
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San Jose, San José, CRI
In-Office
Senior level
Real Estate • Financial Services
There's the conventional way. And there's the JLL way. A more innovative, intelligent way. See a brighter way.
The Role
Coordinates a multi-phase IWMS implementation across Latin America, serving as the liaison between headquarters and regional teams. Responsibilities include managing wave timelines and deliverables, coordinating data migration, gathering functional requirements, supporting change management and training, facilitating translations, tracking risks, and reporting progress. The role requires enterprise software implementation experience, strong stakeholder and cross-cultural communication skills, Spanish and English proficiency, and flexibility to work LATAM and Mountain Time business hours.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position: LATAM Cluster Lead / Geography Wave Lead - IWMS Implementation 

Position Overview 

The LATAM Cluster Lead will serve as a critical project coordination role supporting the multi-phase, multi-wave rollout of an IWMS system including lease, capital planning, and portfolio modules across the Latin America (LATAM) region. This position facilitates communication and coordination between Headquarters (HQ) teams and LATAM Area teams to ensure successful implementation of data migration, change management, training, and functional requirements initiatives. 

Key Responsibilities 

Project Coordination & Communication 

  • Serve as primary liaison between HQ development teams and LATAM Cluster/Area teams for IWMS implementation activities 
  • Interface regularly with Church Cluster Ambassadors to maintain strong relationships with Area teams 
  • Facilitate communication and feedback loops between areas and HQ to support refinement of functional requirements 
  • Coordinate the dissemination of HQ-developed packages, instructions, and deliverables to regional teams 

Data Migration & Requirements Management 

  • Support preparation and validation of data migration activities within assigned geographic areas 
  • Gather and consolidate feedback on functional requirements from Area teams back to HQ 
  • Assist in coordinating data migration strategy implementation across assigned properties and leases 

Change Management & Training Coordination 

  • Implement change management and training activities developed by HQ teams 
  • Support Area teams in adoption and execution of training programs 
  • Coordinate with Change/Training leads within each Area team structure 
  • Coordinate local translation activities (via contractors or employee staff) of communication and/or training materials 

Program Management 

  • Manage timeline and deliverable coordination for assigned Wave/Phase implementation 
  • Report progress, risks, and outcomes to HQ team 
  • Participate in regular meetings with HQ teams to receive instructions and share regional feedback 

Required Qualifications 

Experience & Skills 

  • 3-5 years of project management or program coordination experience 
  • Experience with enterprise software implementations (preferably IWMS or other real estate management systems) 
  • Strong communication and facilitation skills for cross-cultural, multi-time zone collaboration 
  • Proven ability to manage multiple stakeholders and coordinate complex deliverables 

Geographic & Schedule Requirements 

  • Does not need to live and work "in" a specific LATAM country, but will need to work Latin America business hours to support daily operations of LATAM Area teams. 
  • Flexibility to participate in regular meetings with HQ teams across different time zones (specifically, Mountain Time Zone) 
  • Understanding of LATAM regional business practices and cultural considerations 

Technical Requirements 

  • Proficiency with project management tools and collaboration platforms 
  • Experience with data migration and system implementation processes 
  • Ability to transition technical requirements into actionable regional implementation plans 

Language Requirements 

This role requires proficiency in English plus the following language(s) for the LATAM cluster: 

  • Spanish required. French and Portuguese are helpful. 

Location:

Remote –San Jose,CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a [email protected]. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.

Skills Required

  • 3-5 years of project management or program coordination experience
  • Experience with enterprise software implementations, preferably IWMS or other real estate management systems
  • Strong communication and facilitation skills for cross-cultural, multi-time-zone collaboration
  • Proven ability to manage multiple stakeholders and coordinate complex deliverables
  • Proficiency with project management tools and collaboration platforms
  • Experience with data migration and system implementation processes
  • Ability to translate technical requirements into actionable regional implementation plans
  • English proficiency
  • Spanish proficiency
  • French proficiency
  • Portuguese proficiency
  • Ability to work Latin America business hours and participate in meetings across time zones

JLL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
  • Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
  • Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.

JLL Insights

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The Company
HQ: Chicago, IL
66,101 Employees
Year Founded: 1999

What We Do

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

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