Sr Technology Analyst

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a talented Senior Technology Analyst to join our PL Technology Shared Services team in Newport Beach, CA.
As a Senior Technology Analyst, you’ll move Pacific Life, and your career, forward by supporting the introduction of new technologies, managing the enterprise technology catalog, and contributing to the overall health of our enterprise technology and application portfolios. You will fill a new role that sits on the PL Technology Shared Services team within the Pacific Life Technology organization. Your colleagues will include architects, engineers, and business partners at all levels of the organization. This role will utilize and develop skills used by tech management professionals, release engineers and related roles.
How you’ll help move us forward:

• Understand the business applications and underlying technologies in use and maintain the inventory of technology assets in an architecture repository.  This includes discovery work necessary to document and maintain a contemporary inventory of the assets.
• Provide hands-on support in maintaining the taxonomy of business capabilities and the linkage to our technology and application portfolios.
• Serve as owner of the new technology insertion (NTI) request process supporting the introduction of new technologies while assuring the necessary due diligence has been performed.
• Utilize a customer centric mindset to support the requestor and NTI stakeholders throughout the NTI process.
• Provides oversight to ensure we are focused on using the tools and capabilities that exist in the organization today while being balanced and open to new solutions that could add value.
• Partner PL Technology with Risk Management, Security, Procurement, and Architecture to review new technologies for compliance with policies and procedures.
• Partner with the IT Asset Management and Architecture teams to establish whether existing technologies match capabilities requested by employees.
• Identify opportunities for automation and optimization of the NTI process and tooling.
• Participate in the process improvement initiative to optimize the NTI process.
• Track, manage, and report on critical metrics as required by management.

The experience you bring:

• BS in Computer Science, Information Systems, or related field.
• Self driven, well organized, and productive with minimal guidance.
• Ability to manage multiple priorities, comfortable with ambiguity.
• Exceptional communication, collaboration, and customer centric skills.

What makes you stand out:

• Working knowledge of information technology and common technologies used in the insurance and financial industries including AI, automation and back-office systems.
• Procurement experience
• Project management experience
• 5+ years of professional experience.
• Previous experience managing a technology in-take process from beginning to end
• Ability to bridge differences between multiple technologies and teams.

You can be who you are.
People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
Benefits start Day 1.
Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.