Sr. Technical Writer

Job Profile

The Senior Technical Writer is responsible for working with Evenflo product development teams and to produce all product labeling and instructions for various juvenile products, both text and illustrations. The Senior Technical Writer is also responsible for directing work with outside suppliers on overflow work and translation needs. The Senior Technical Writer coordinates the efforts of Engineering, Quality, Legal, and Technical Documentation groups to ensure compliance with internal and external regulations and requirements. The Senior Technical Writer will focus on ways to make instructions more user friendly, balance the requirements for warnings and manage the cost of the project.

 Examples of Typical Activities: 

• Create/edit Instruction Manuals and User Guides, utilizing clear writing and advanced illustration skills.
• Create/ edit Warning Labels and Compliance material to fit within available area on product.
• Provide input regarding compliance or balance different requirements of technical writing and Illustration.
• Work with development & marketing teams to stay up-to-date on product updates
• Route graphics for review and approval, monitoring Review team for accuracy and deadlines.
• Work with printers to provide accurately set up files, and to review proofs in a timely manner
  
• Manage project timelines and workload
• Manage approximately 7-10 projects at any given time
• Communicate regularly with management and project teams on work status
• Contribute to success of teammates graphics by proofreading and suggesting improvements.
• Reference and familiarize/ keep up to date with current Baby Product Safety Standards
  
•  Routing of documents for release approval and printing approval
• Assign comment/approval roles for documentation workflow and track document progress
• Review and approval of printer proofs
• Document and implement processes to improve Technical Communications performance
•   Maintain archive files ( PIC, Sharepoint etc.)
•  Work with outside suppliers and contractors on projects
• Managing timelines/assuring quality/maintaining budget
• Coordinating translation work
• Proofreading translations
• Stay up to date with Safety Related and Quality standards
• Review internal Evenflo requirements and NHTSA , SOR and ASTM requirements on all projects
• Create Recall Related collateral
• Participate in Cross Functional Product review meetings

Required Technical Competencies:

•  Excellent Verbal and Written Communication Skills
• Project Management Skills – ability to follow project plans and meet key milestones on time
• Writing Experience (grammar/editorial)
• Technical Illustration (line art)
• Proficient with Adobe Creative Suite (Illustrator, InDesign, Acrobat, Photoshop) and Microsoft Office
• Knowledge of Juvenile compliance standards i.e, ASTM,NHTSA, SOR, EN, ISPA, Toy Safety

 

Required Behavioral Competencies

• Customer Focus – Makes customers and their needs a primary focus of one’s actions; develops and sustains productive customer relationships.
• Work Standards – Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self imposes standards of excellence rather than having standards imposed.
• Quality Orientation – Accomplishes tasks by considering all areas involved, no matter how small, shows concern for all aspects of the job; accurately checks processes and tasks.
• Meeting Participation – Uses appropriate interpersonal styles and methods to help reach a meeting’s goals while considering the needs and potential contributions of others.
• Manages Work – Effectively manages one’s time and resources to ensure that work is completed efficiently.
• Contributes to Team Success – Actively participates as a member of a team to move the team toward the completion of goals.

Qualifications Education Required Bachelors or better. Experience Required Bachelor’s degree in Technical Writing, Visual Arts/Graphic Design, or Communication or equivalent; minimum of 8-10 years of illustration/layout experience; industry experience preferred. Understanding of foreign languages. Equal Opportunity Employer
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